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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Epicentre

Banking like no other, it’s so seem less and also easier to access Reviewed on: 3rd April 2023

The best

Great service, personal touch with the benefits of scale Reviewed on: 3rd April 2023

Best Banking App

Best bank so far to me and I like how they always there to help their customers and they communication with us is well and professionally. Reviewed on: 3rd April 2023

Easy access

I love the opening times. Staff are always happy to help in my Croydon branch. Reviewed on: 3rd April 2023

Great bank

Great customer service and all around great experience Reviewed on: 3rd April 2023

Join metro

Metro bank has amazing customer skills when you first join their bank. They will take to you throughly making it clear on was you can save and spend money. As a young adult joining they show how easy you can save money for the future as well. Reviewed on: 3rd April 2023

Feel Comfortable, and Supported without the Stress!

I signed up for a current account with Metro Bank after a family member highly recommended it. It's definitely a modern bank without the daunting feeling of an ordinary bank. I always feel comfortable walking into Metro because I'm always greeted by lovely people, and they're always happy to help. Sadly, how the world is at the moment nobody likes to work but they have to, even more than usual. But at Metro, everyone seems extremely happy and proud to be there, which means they love their company, and it screams volumes! I usually feel awkward in a bank, and a little self conscious, but honestly I've never felt so comfortable. You guys are amazing! I love that Metro is open 7 days a week and for extended hours compared to others. This is the 21st century, and I hand on my heart, believe that Metro is the banking of our future. Reviewed on: 3rd April 2023

Good bank

Very good bank I like the bank Good service Fast service Quick service Quick response Reviewed on: 3rd April 2023

brilliant service

A life saving bank providing service to small community groups. Reviewed on: 3rd April 2023

The best company I've ever banked with.

Always available to bank with, early, late and even weekends. Always available to help you at all times ,in all areas and in all situations. Reviewed on: 3rd April 2023

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