Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Metro Bank Current account reviews (10580)

Best bank

5
They are there 7 days a week an always happy to help when you phone up Reviewed on: 3rd April 2023
Mandy's avatar
Mandy

Easy to use - good customer service.

5
Good customer service. Very user friendly. Opening times suitable for all. Reviewed on: 3rd April 2023
Charlieb's avatar
Charlieb

Amazing service

5
Never had a problem with my account. Any queries I had have always been answered and customer service goes above and beyond to help you Reviewed on: 3rd April 2023
Mikey Mann's avatar
Mikey Mann

No words excellent

5
Never let me down. Excellent customer service Reviewed on: 3rd April 2023
Ewa Jolanta Krajnik's avatar
Ewa Jolanta Krajnik

Would recommend

5
I've been with Metro Bank for a few years and hold a current account and saving account. The staff in the Canterburybhas always been so helpful When I've needed it. I like how I can get a new card printed immediately if needed and thw easy of the app. Reviewed on: 3rd April 2023
Nicola's avatar
Nicola

They saved me

5
As an student it was tricky to get my international loan money to the UK, they helped me with every step of the way. I must tell that I went to three banks before them and all of them wanted to give me an appointement in one month. They were extremely fast to open my account! Reviewed on: 3rd April 2023
Maximiliano Vazquez's avatar
Maximiliano Vazquez

Cool

5
24/7 helpful hfjkfujvufufjfjfufjdhdjfnfjfjcucnxncjc gjhxudufigufififjfkffigifjvkfmfkf vjchfj Reviewed on: 3rd April 2023
Thomas Stantiford's avatar
Thomas Stantiford

Brilliant Bank I was there today!

5
Always there to help unlike other super busy banks, super polite staff, stands out from the interior and exterior pet friendly and always a pen to remind me of the brand Reviewed on: 3rd April 2023
Jhangir Ahmed's avatar
Jhangir Ahmed

Amazing bank

5
I came from Italy and from day one the bank was soo helpful, they opened my account online and so simple, every time that I need help it takes just 2 seconds to contact them and always with the best energy! Hope all the banks in the world are as professional as Metro bank. Reviewed on: 3rd April 2023
Mariana zalazar's avatar
Mariana zalazar

Best bank

5
Metrobank is a great bank both in branch, online and the app Helpful friendly staff and so easy to manage my account Reviewed on: 3rd April 2023
Tracy's avatar
Tracy

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Metro Bank?

  • Young Saver

    from Metro Bank 4.86 from 392 reviews
    Metro Bank

  • Instant access savings

    from Metro Bank 4.80 from 484 reviews
    Metro Bank

  • Business banking

    from Metro Bank 4.78 from 2237 reviews
    Metro Bank
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill