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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

brilliant service

A life saving bank providing service to small community groups. Reviewed on: 3rd April 2023

The best company I've ever banked with.

Always available to bank with, early, late and even weekends. Always available to help you at all times ,in all areas and in all situations. Reviewed on: 3rd April 2023

Best bank

They are there 7 days a week an always happy to help when you phone up Reviewed on: 3rd April 2023

Easy to use - good customer service.

Good customer service. Very user friendly. Opening times suitable for all. Reviewed on: 3rd April 2023

Amazing service

Never had a problem with my account. Any queries I had have always been answered and customer service goes above and beyond to help you Reviewed on: 3rd April 2023

No words excellent

Never let me down. Excellent customer service Reviewed on: 3rd April 2023

Would recommend

I've been with Metro Bank for a few years and hold a current account and saving account. The staff in the Canterburybhas always been so helpful When I've needed it. I like how I can get a new card printed immediately if needed and thw easy of the app. Reviewed on: 3rd April 2023

They saved me

As an student it was tricky to get my international loan money to the UK, they helped me with every step of the way. I must tell that I went to three banks before them and all of them wanted to give me an appointement in one month. They were extremely fast to open my account! Reviewed on: 3rd April 2023

Cool

24/7 helpful hfjkfujvufufjfjfufjdhdjfnfjfjcucnxncjc gjhxudufigufififjfkffigifjvkfmfkf vjchfj Reviewed on: 3rd April 2023

Brilliant Bank I was there today!

Always there to help unlike other super busy banks, super polite staff, stands out from the interior and exterior pet friendly and always a pen to remind me of the brand Reviewed on: 3rd April 2023

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