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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Amazing bank

I came from Italy and from day one the bank was soo helpful, they opened my account online and so simple, every time that I need help it takes just 2 seconds to contact them and always with the best energy! Hope all the banks in the world are as professional as Metro bank. Reviewed on: 3rd April 2023

Best bank

Metrobank is a great bank both in branch, online and the app Helpful friendly staff and so easy to manage my account Reviewed on: 3rd April 2023

Great, especially for young people

Loved my personal experience, very helpful staff and easy to use systems, love the later opening times, have recommended to others Reviewed on: 3rd April 2023

Best bank ,

Superb bank, Excellent service, great customer relations, Care and support, second to none, I have been using banks for 45 years metro bank is by far the best banking experience yet. Reviewed on: 3rd April 2023

Easy accesibile at any hour

It's a very good bank from all points of view. It has everything you need and very good services at late hours too. Reviewed on: 3rd April 2023

Awesome bank!

Been with Metro for years and they've always been the perfect travel companion - were leaders in the 'no ATM charges abroad' revolution and have been a solid safety net to my international adventures ever since I joined them. Reviewed on: 3rd April 2023

Friendly reliable

First time I visited instore really impressed how friendly and helpful staff were. Reviewed on: 3rd April 2023

Excellent customer service

Alwasy friendly helpful staff and good opening hours Reviewed on: 3rd April 2023

Very helpful and easy to deal with.

Real people to talk to and deal with, can't praise them enough. Reviewed on: 3rd April 2023

Customer service

I was struggling to open a bank account as all banks wanted me to make an appointment before I could do so. I walked the Regent street blank in Swindon and was assisted to open my bank account and was issued with my personalised bank card all within an hr of walking in. Reviewed on: 3rd April 2023

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