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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Great, especially for young people

Loved my personal experience, very helpful staff and easy to use systems, love the later opening times, have recommended to others Reviewed on: 3rd April 2023

Best bank ,

Superb bank, Excellent service, great customer relations, Care and support, second to none, I have been using banks for 45 years metro bank is by far the best banking experience yet. Reviewed on: 3rd April 2023

Easy accesibile at any hour

It's a very good bank from all points of view. It has everything you need and very good services at late hours too. Reviewed on: 3rd April 2023

Awesome bank!

Been with Metro for years and they've always been the perfect travel companion - were leaders in the 'no ATM charges abroad' revolution and have been a solid safety net to my international adventures ever since I joined them. Reviewed on: 3rd April 2023

Friendly reliable

First time I visited instore really impressed how friendly and helpful staff were. Reviewed on: 3rd April 2023

Excellent customer service

Alwasy friendly helpful staff and good opening hours Reviewed on: 3rd April 2023

Very helpful and easy to deal with.

Real people to talk to and deal with, can't praise them enough. Reviewed on: 3rd April 2023

Customer service

I was struggling to open a bank account as all banks wanted me to make an appointment before I could do so. I walked the Regent street blank in Swindon and was assisted to open my bank account and was issued with my personalised bank card all within an hr of walking in. Reviewed on: 3rd April 2023

Open on the high street oh yes..

Great bank always welcoming and the branches are very smart and clean plus yes they’re on the high street plus i was shocked this year that my local branch was open Boxing Day and New Year’s Day … hope they stay this way not all banks need to be online only!! Reviewed on: 3rd April 2023

They took me in when no one else would.

Metro bank took me in when no one else would. They have supported me through some bad times. The next is the staff in Bristol . Always polite and helpful and well turned out. Bank is spotless and a joy to visit. They get 5stars from me. Reviewed on: 3rd April 2023

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