Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Metro Bank: Current account reviews

View other Metro Bank products
4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Metro Bank Current account reviews (10581)

Open on the high street oh yes..

5
Great bank always welcoming and the branches are very smart and clean plus yes they’re on the high street plus i was shocked this year that my local branch was open Boxing Day and New Year’s Day … hope they stay this way not all banks need to be online only!! Reviewed on: 3rd April 2023
darren wallace's avatar
darren wallace

They took me in when no one else would.

5
Metro bank took me in when no one else would. They have supported me through some bad times. The next is the staff in Bristol . Always polite and helpful and well turned out. Bank is spotless and a joy to visit. They get 5stars from me. Reviewed on: 3rd April 2023
Derek prince's avatar
Derek prince

Friendly helpful staff

5
I’ve never had a bad experience with any staff members when I’ve gone in regarding any issues I’m having Reviewed on: 3rd April 2023
Gauri 's avatar
Gauri

all good

5
great banking experience from all at the bank Reviewed on: 3rd April 2023
Grant Gagan's avatar
Grant Gagan

Excellent service

5
Easy to apply, easy to fund and documents received quickly. Good products and competitive rates. Reviewed on: 3rd April 2023
Tee Boy's avatar
Tee Boy

Not just a bank but family

5
Metro bank is truly an amazing bank and in my opinion is the best bank hands down. Metro go the extra mile to help you there customer support truly is on another level in my experience your not treated as a stat your actully valued as a customer almost like family thats the vibe i get truly Metro go all out to help you in anyway they can there number 1 in my book thank you Metro. Reviewed on: 3rd April 2023
Desmond Kelly's avatar
Desmond Kelly

Excellent service

5
Great customer service and opening times Reviewed on: 3rd April 2023
Gareth Windsor's avatar
Gareth Windsor

Meets customers needs

5
Always delivering immaculate customer service. No complaints Reviewed on: 3rd April 2023
aaqib hussain's avatar
aaqib hussain

Personal banking

5
I have been with Metro for a long time now. The staff are always helpful polite and can't do enough to help. It great being able to go into the bank 7 days a week. . I would highly recommend to anyone. Reviewed on: 3rd April 2023
Karen whitehouse 's avatar
Karen whitehouse

Happy Customer

5
Opening an account at Metro Bank is very quick and easy and the staff in the branch are very friendly and efficient as well as being open when we need them. Reviewed on: 3rd April 2023
Ann Wenbourne's avatar
Ann Wenbourne

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Metro Bank?

  • Young Savers

    from Metro Bank 4.86 from 392 reviews
    Metro Bank

  • Instant access savings

    from Metro Bank 4.82 from 484 reviews
    Metro Bank

  • Business banking

    from Metro Bank 4.79 from 2237 reviews
    Metro Bank
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill