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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Excellent service

Great customer service and opening times Reviewed on: 3rd April 2023

Meets customers needs

Always delivering immaculate customer service. No complaints Reviewed on: 3rd April 2023

Personal banking

I have been with Metro for a long time now. The staff are always helpful polite and can't do enough to help. It great being able to go into the bank 7 days a week. . I would highly recommend to anyone. Reviewed on: 3rd April 2023

Happy Customer

Opening an account at Metro Bank is very quick and easy and the staff in the branch are very friendly and efficient as well as being open when we need them. Reviewed on: 3rd April 2023

Its ok

Does the job and haven’t had any issues or problems Reviewed on: 3rd April 2023

Welcoming,friendly and polite

Your welcomed as soon as you walk in Never have to wait Friendly Polite Nothing is to much trouble Reviewed on: 3rd April 2023

Simply the best

No fuss, no negativity, they will sort out any difficulties straight away. Always have my back against fraud and scammers. I have always received a first class service from them and I recommend Metro Bank to all my friends. Excellent, keep going, you've got it right. Thanks Reviewed on: 3rd April 2023

Online Estate Management

The only bank that would let me open an account to manage an estate of a relative and pay “reasonably large” bequests to charities online. Reviewed on: 3rd April 2023

Very good service

Very very very very very very good service Reviewed on: 3rd April 2023

The best bank ever.

Very good bank, easy and pleasant payment abroad without additional costs. Reviewed on: 3rd April 2023

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