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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

best bank ever

very helpful, interested in your needs as well as the welfare of the bank Reviewed on: 3rd April 2023

Amazing service

Customer service is great and I love that it’s an easy process to use card in other countries Reviewed on: 3rd April 2023

Amazing and helpful staff

My husband and I changed banks, it was so easy and was done in no time. We chose Metro bank because we heard of so many good benefits joining them. One of our favourite things is definitely Metro being open 7 days a week even on a Sunday. Which really helps us, as we both work full-time Monday to Friday. We are very happy we have opened a account. Reviewed on: 3rd April 2023

Best bank I have ever been with

I moved to Metro Bank for the late opening hours, I’ve been with them 5/6 years now and I’ve never had any issues or reasons to complain. They issue cards at the branch so no waiting around, I get a text if I payment is due out but not enough funds so I have time to move money around and not get any bank charges, the branch staff are always willing to help and with a smile too, the list of positives just goes on. I’ve recommended Metro to so many people and will continue to. Reviewed on: 3rd April 2023

The only bank opens 7 days a week.

Efficient services, best of all, your card will be printed in branches when lost or stolen or whenever you want a shiny new card. Reviewed on: 3rd April 2023

Good bank

Good bank all round …:::::::::::::: Reviewed on: 3rd April 2023

Great customer service every time!

Every time I have gone into my local branch, there are no wait times and good customer service. Reviewed on: 3rd April 2023

100% A*

Love all aspects of Metro from Meeter and Greeter through to cashiers. My dog loves a visit too with treats and fuss from staff Reviewed on: 3rd April 2023

Best bank ever

The team is always helpfull, i always find what i need at them . Reviewed on: 3rd April 2023

Reliable

When I came to the UK as an international student, I needed to open a UK bank account immediately so that I can pay for rent. I was extremely stressed upon finding out that I wasn’t able to open any accounts quickly. That is until I had the luck of having a Metro branch in my city. They opened an account AND printed a card for me on the SAME day. Metro was my saviour then. I was in a stressful period and that was another huge stressor for someone alone in a new country, miles away from home and familiarity. I still have that Metro account open as my main :) Reviewed on: 3rd April 2023

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