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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Good bank

4
Good bank all round …:::::::::::::: Reviewed on: 3rd April 2023

Great customer service every time!

5
Every time I have gone into my local branch, there are no wait times and good customer service. Reviewed on: 3rd April 2023

100% A*

5
Love all aspects of Metro from Meeter and Greeter through to cashiers. My dog loves a visit too with treats and fuss from staff Reviewed on: 3rd April 2023

Best bank ever

5
The team is always helpfull, i always find what i need at them . Reviewed on: 3rd April 2023

Reliable

5
When I came to the UK as an international student, I needed to open a UK bank account immediately so that I can pay for rent. I was extremely stressed upon finding out that I wasn’t able to open any accounts quickly. That is until I had the luck of having a Metro branch in my city. They opened an account AND printed a card for me on the SAME day. Metro was my saviour then. I was in a stressful period and that was another huge stressor for someone alone in a new country, miles away from home and familiarity. I still have that Metro account open as my main :) Reviewed on: 3rd April 2023

Quick and efficient

5
Best app out of all the banking competitors out there ! ! Reviewed on: 3rd April 2023

Best bank

5
I’ve held a lot of accounts with different banks in the past, but metro have the best customer service and nothing is a bother the staff are always helpful Reviewed on: 3rd April 2023

Very good

5
Very good service, will continue to use Reviewed on: 3rd April 2023

Excellent I every way

5
Great service. Just what I need ftom a bank. Hope you win! Reviewed on: 3rd April 2023

Availability

5
Metro stores are available 7 days a week and until late on weekdays. There is always someone to talk to. Reviewed on: 3rd April 2023

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