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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank

Me and my friend went to Metro bank in Milton Keynes and we wanted to open a joint account to use as a outings/holidays and we were did wait for a while but worth it as we had fantastic customer support from all the staff and was really impressive about Metro bank is that have a coin machine which is handy as not other banks have it and it’s easy to use and convenient and the buildings are clean and very inviting to walk in and they are investing to open more banks which many big banks are closing down so very happy and my friend to be a part of the metro family and we would highly recommend joining metro bank. Reviewed on: 3rd April 2023

So helpful

Quick sevice Love the look Great experience Reviewed on: 3rd April 2023

Very Good Service.

Easy and clear to use and always contactable. Reviewed on: 3rd April 2023

Happy to help

They understand people’s requests Reviewed on: 3rd April 2023

Quick service for customers.

Its a great bank for customers..its opening time more than others bank and kids friendly environment. Here every services are provided very fast. Reviewed on: 3rd April 2023

Excellent bank

I have got a few banks however mu most used bank is definitely the metro bank. I even signed my children up to them and they are just excellent Reviewed on: 3rd April 2023

best bank ever

very helpful, interested in your needs as well as the welfare of the bank Reviewed on: 3rd April 2023

Amazing service

Customer service is great and I love that it’s an easy process to use card in other countries Reviewed on: 3rd April 2023

Amazing and helpful staff

My husband and I changed banks, it was so easy and was done in no time. We chose Metro bank because we heard of so many good benefits joining them. One of our favourite things is definitely Metro being open 7 days a week even on a Sunday. Which really helps us, as we both work full-time Monday to Friday. We are very happy we have opened a account. Reviewed on: 3rd April 2023

Best bank I have ever been with

I moved to Metro Bank for the late opening hours, I’ve been with them 5/6 years now and I’ve never had any issues or reasons to complain. They issue cards at the branch so no waiting around, I get a text if I payment is due out but not enough funds so I have time to move money around and not get any bank charges, the branch staff are always willing to help and with a smile too, the list of positives just goes on. I’ve recommended Metro to so many people and will continue to. Reviewed on: 3rd April 2023

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