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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Great bank always friendly and helpful staff

5
I always have had great customer service and have no problems with metro bank Reviewed on: 3rd April 2023
Heather Hillier's avatar
Heather Hillier

The best

5
The best I never had problems and is very protective Reviewed on: 3rd April 2023
Marius Calin's avatar
Marius Calin

Simple quick and easy

5
Personally my experience was good. Reviewed on: 3rd April 2023
Tajay Edwards's avatar
Tajay Edwards

Best bank

5
Metro bank is a great convenient bank. They have banks all over the county so always able to go in store. They are helpful over the phone and make things super easy! Customer service is always amazing and the staff are always friendly and helpful. I have saving accounts and current accounts and I wouldn’t ever change bank! Reviewed on: 3rd April 2023
Shannen's avatar
Shannen

Best bank

5
Me and my friend went to Metro bank in Milton Keynes and we wanted to open a joint account to use as a outings/holidays and we were did wait for a while but worth it as we had fantastic customer support from all the staff and was really impressive about Metro bank is that have a coin machine which is handy as not other banks have it and it’s easy to use and convenient and the buildings are clean and very inviting to walk in and they are investing to open more banks which many big banks are closing down so very happy and my friend to be a part of the metro family and we would highly recommend joining metro bank. Reviewed on: 3rd April 2023
Harvey Perry-Small's avatar
Harvey Perry-Small

So helpful

5
Quick sevice Love the look Great experience Reviewed on: 3rd April 2023
Lisa Stokes's avatar
Lisa Stokes

Very Good Service.

5
Easy and clear to use and always contactable. Reviewed on: 3rd April 2023
Myette Whalley 's avatar
Myette Whalley

Happy to help

5
They understand people’s requests Reviewed on: 3rd April 2023
Naim's avatar
Naim

Quick service for customers.

4
Its a great bank for customers..its opening time more than others bank and kids friendly environment. Here every services are provided very fast. Reviewed on: 3rd April 2023
Mousumi mishra 's avatar
Mousumi mishra

Excellent bank

5
I have got a few banks however mu most used bank is definitely the metro bank. I even signed my children up to them and they are just excellent Reviewed on: 3rd April 2023
karl king's avatar
karl king

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