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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Outstanding

Outstanding customer support and service Reviewed on: 3rd April 2023

Helpful banking

Always find the Metro staff are really friendly, professional and knowledgeable. I love banking with Metro, have had some issues with the online banking, but they were sorted promptly many thanks Mr Bull Reviewed on: 3rd April 2023

The Perfect Bank

Highly recommend Metro. Such an easy experience. No fuss and so hands on with customers. They do everything that the other banks do not. Keep it up Metro. Reviewed on: 3rd April 2023

ready to help

Staff are always ready to help at any time. They are even open later and on a weekend for people like me who works weekdays Reviewed on: 3rd April 2023

All round excellence.

Absolutely no complaints, superb service super app. I’ve banked with several banks overs the years but would definitely recommend Metro to anyone looking to open their first account or anyone looking for a better banking experience. Reviewed on: 3rd April 2023

Always a friendly face to help

Every time I need to speak to someone to do with my banking I’m always so pleasantly surprised that I easily get to speak to an actual human, who has all the information I could need to help me with my query. Whether in branch on in the phone I’m quays greeted with a helpful attitude. Reviewed on: 3rd April 2023

Great customer service

Great customer service, printed a new card in minutes without any hassle Reviewed on: 3rd April 2023

Amazing

Best bank i have ever had Thank you Reviewed on: 3rd April 2023

Amazing Bank, responsive customer service and support

I opened a bank account with Metro Bank, and it was the best decision, as it was easy and the app is easy to navigate and understand, and the customer service is excellent and reliable, in all aspects. Reviewed on: 3rd April 2023

Amazing and helpful bank

Whenever i have a issue with my banking they are always there to help you no matter the day which i love the sense of security Reviewed on: 3rd April 2023

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