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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Stonking good banking

Metro are an excellent bank, both online and in-store. Never had any issues with either the app or when dealing with their polite and corteous staff. Love being able to get a new card printed in store on the spot. Reviewed on: 3rd April 2023

Very good

Any time fast transzfer. Only missing for overdraft Reviewed on: 3rd April 2023

No fuss no bother

Whenever I have a query I can go into the bank ..Bexleyheath in my case.... and the staff are super helpful...professional and friendl and the matter is dealt with really quickly without any fuss!! Reviewed on: 3rd April 2023

Foarte Buna bank

Sunt self employed am 29 ani imi place sa colaborez metro bank Reviewed on: 3rd April 2023

Outstanding

Outstanding customer support and service Reviewed on: 3rd April 2023

Helpful banking

Always find the Metro staff are really friendly, professional and knowledgeable. I love banking with Metro, have had some issues with the online banking, but they were sorted promptly many thanks Mr Bull Reviewed on: 3rd April 2023

The Perfect Bank

Highly recommend Metro. Such an easy experience. No fuss and so hands on with customers. They do everything that the other banks do not. Keep it up Metro. Reviewed on: 3rd April 2023

ready to help

Staff are always ready to help at any time. They are even open later and on a weekend for people like me who works weekdays Reviewed on: 3rd April 2023

All round excellence.

Absolutely no complaints, superb service super app. I’ve banked with several banks overs the years but would definitely recommend Metro to anyone looking to open their first account or anyone looking for a better banking experience. Reviewed on: 3rd April 2023

Always a friendly face to help

Every time I need to speak to someone to do with my banking I’m always so pleasantly surprised that I easily get to speak to an actual human, who has all the information I could need to help me with my query. Whether in branch on in the phone I’m quays greeted with a helpful attitude. Reviewed on: 3rd April 2023

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