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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

All round excellence.

Absolutely no complaints, superb service super app. I’ve banked with several banks overs the years but would definitely recommend Metro to anyone looking to open their first account or anyone looking for a better banking experience. Reviewed on: 3rd April 2023

Always a friendly face to help

Every time I need to speak to someone to do with my banking I’m always so pleasantly surprised that I easily get to speak to an actual human, who has all the information I could need to help me with my query. Whether in branch on in the phone I’m quays greeted with a helpful attitude. Reviewed on: 3rd April 2023

Great customer service

Great customer service, printed a new card in minutes without any hassle Reviewed on: 3rd April 2023

Amazing

Best bank i have ever had Thank you Reviewed on: 3rd April 2023

Amazing Bank, responsive customer service and support

I opened a bank account with Metro Bank, and it was the best decision, as it was easy and the app is easy to navigate and understand, and the customer service is excellent and reliable, in all aspects. Reviewed on: 3rd April 2023

Amazing and helpful bank

Whenever i have a issue with my banking they are always there to help you no matter the day which i love the sense of security Reviewed on: 3rd April 2023

Good attitude to customers

Have always like the way they treat customers Reviewed on: 3rd April 2023

Amazing Service

Amazing service, I always use Harrow metro bank and they are the best Reviewed on: 3rd April 2023

Fab bank

Really good straightforward and no problems Reviewed on: 3rd April 2023

Just never had any problem!!

Been over 6 years and not even once I had any issue with this current account. Smooth and does the job!! Reviewed on: 3rd April 2023

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