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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Excellent service

I have current accounts with number of banks & since over 50 years now. But having an experience of a current account with Metro is unbelievable. Amazing, dedicated & highly professional service. Keep it up!!!! Reviewed on: 3rd April 2023

Metro Bank

I’ve had an account with metro bank for the past few years and I’ve never been disappointed with their service. I would recommend this bank to everyone. Reviewed on: 3rd April 2023

The best experience I ever had

Amazing customer service, you can visit them every day, 7days a week. Reviewed on: 3rd April 2023

Absolutely fab!!

Metro are fast and reliable everything is so easy to use in the app which makes it easy to transfer and send money either to yourself or to family and friends! I highly recommend. Reviewed on: 3rd April 2023

Convenient

Always helpful staff in Brighton branch and easy to get a new card if lost Reviewed on: 3rd April 2023

Always helpful and resolve problems

I lost my card and was worried someone had used it. The staff were very helpful and sorted it out straight away. They are also child friendly and spoke to my daughter and gave her a goody bag when I opened the account. Reviewed on: 3rd April 2023

Great customer service

Always someone to help in store or on the phone. Great service Reviewed on: 3rd April 2023

Best current bank account

Always been smooth , never faced any problems, very satisfied. Reviewed on: 3rd April 2023

Great bank

Metro has fantastic customer service, our whole family now have accounts. Nothing is too much trouble, the opening hours are great and products offered are second to none. Reviewed on: 3rd April 2023

Amazing bank

Really good bank with amazing benefits definitely reffer friends Reviewed on: 3rd April 2023

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