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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Amazing bank

Always open later and even on a Sunday Reviewed on: 3rd April 2023

Very Got BANK

Very Got I am very pleased with this Banks Reviewed on: 3rd April 2023

Easy to use

The online banking is easy to use and not confusing at all. When setting up the account it was all explained thoroughly. And when I have gone into the bank they have all been very helpful Reviewed on: 3rd April 2023

Outstanding in every aspect

Happy with the current accounts I have, no or low charges abroad and easiest to open additional bank account. Reviewed on: 3rd April 2023

Excellent service

I have current accounts with number of banks & since over 50 years now. But having an experience of a current account with Metro is unbelievable. Amazing, dedicated & highly professional service. Keep it up!!!! Reviewed on: 3rd April 2023

Metro Bank

I’ve had an account with metro bank for the past few years and I’ve never been disappointed with their service. I would recommend this bank to everyone. Reviewed on: 3rd April 2023

The best experience I ever had

Amazing customer service, you can visit them every day, 7days a week. Reviewed on: 3rd April 2023

Absolutely fab!!

Metro are fast and reliable everything is so easy to use in the app which makes it easy to transfer and send money either to yourself or to family and friends! I highly recommend. Reviewed on: 3rd April 2023

Convenient

Always helpful staff in Brighton branch and easy to get a new card if lost Reviewed on: 3rd April 2023

Always helpful and resolve problems

I lost my card and was worried someone had used it. The staff were very helpful and sorted it out straight away. They are also child friendly and spoke to my daughter and gave her a goody bag when I opened the account. Reviewed on: 3rd April 2023

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