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Metro Bank: Current account reviews

View other Metro Bank products
4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Convenient

5
Always helpful staff in Brighton branch and easy to get a new card if lost Reviewed on: 3rd April 2023
Emily's avatar
Emily

Always helpful and resolve problems

5
I lost my card and was worried someone had used it. The staff were very helpful and sorted it out straight away. They are also child friendly and spoke to my daughter and gave her a goody bag when I opened the account. Reviewed on: 3rd April 2023
Alison's avatar
Alison

Great customer service

5
Always someone to help in store or on the phone. Great service Reviewed on: 3rd April 2023
Siobhan's avatar
Siobhan

Best current bank account

5
Always been smooth , never faced any problems, very satisfied. Reviewed on: 3rd April 2023
Ilyas 's avatar
Ilyas

Great bank

5
Metro has fantastic customer service, our whole family now have accounts. Nothing is too much trouble, the opening hours are great and products offered are second to none. Reviewed on: 3rd April 2023
Dave Liq's avatar
Dave Liq

Amazing bank

5
Really good bank with amazing benefits definitely reffer friends Reviewed on: 3rd April 2023
Dean johnson 's avatar
Dean johnson

Great service

5
Great service really fast and efficient I have never had a problem Reviewed on: 3rd April 2023
Aiden Booth's avatar
Aiden Booth

Best Bank

5
It was very easy to open account in metro bank. Later it was very easy to change any details. And best part is friendly people available 7 days a week to help. Reviewed on: 3rd April 2023
Bhumi's avatar
Bhumi

Best bank in Sutton Surrey

5
Definitely excellent service. Early open times and late closing. Open mondays to sunday. When ive lost my card it can be given the same day a new one. When i travel they always recommend when and to get good rates. Always helpful. Reviewed on: 3rd April 2023
Alexannasandra ALEXSANDRA's avatar
Alexannasandra ALEXSANDRA

Easy and efficient

5
The best real and simplistic customer service, Reviewed on: 3rd April 2023
Chris366's avatar
Chris366

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