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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great customer service

Always someone to help in store or on the phone. Great service Reviewed on: 3rd April 2023

Best current bank account

Always been smooth , never faced any problems, very satisfied. Reviewed on: 3rd April 2023

Great bank

Metro has fantastic customer service, our whole family now have accounts. Nothing is too much trouble, the opening hours are great and products offered are second to none. Reviewed on: 3rd April 2023

Amazing bank

Really good bank with amazing benefits definitely reffer friends Reviewed on: 3rd April 2023

Great service

Great service really fast and efficient I have never had a problem Reviewed on: 3rd April 2023

Best Bank

It was very easy to open account in metro bank. Later it was very easy to change any details. And best part is friendly people available 7 days a week to help. Reviewed on: 3rd April 2023

Best bank in Sutton Surrey

Definitely excellent service. Early open times and late closing. Open mondays to sunday. When ive lost my card it can be given the same day a new one. When i travel they always recommend when and to get good rates. Always helpful. Reviewed on: 3rd April 2023

Easy and efficient

The best real and simplistic customer service, Reviewed on: 3rd April 2023

the best bank in the uk

the staff was very patience and excellentbin everything Reviewed on: 3rd April 2023

Best bank

Extremely client friendly, open 7 days a week Reviewed on: 3rd April 2023

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