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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Life savers

Iv had some issues in the past with credit if it wasn’t for metro bank I’d of been jobless no other company would accept me but metro took a chance and offered me what they could … bank of the people Reviewed on: 3rd April 2023

Future of banking

Since joining Metro bank I've had absolutely fantastic service. Thier online banking is credible. Smart, fast , smooth and fulfilling. Therefore I have nothing but great words to shout from the rooftops about them. I've made most of my family join them also. Can't say anything but good things about them. Reviewed on: 3rd April 2023

Best customer service

I often come to metro bank to deposit cash, withdraw large sums of money or exchange currency and every time they are king and welcoming, fast and professional, highly recommend! Reviewed on: 3rd April 2023

Best!!

Always available and very helpful Reviewed on: 3rd April 2023

Best currently account

I really like Metro Bank. I’m travelling a lot in Europe and with their accounts I can spent around the Europe without fees. Metro Bank Mobile app is one of the best mobile banking apps in the Europe Reviewed on: 3rd April 2023

Good

Great bank . Very helpful and thoughtful staff. Reviewed on: 3rd April 2023

Great

Always available, great customer care, amazing products. Reviewed on: 3rd April 2023

Recommended!

Used for many years and very happy!!! Reviewed on: 3rd April 2023

Metro Bank How Banks Once Were

Metro Bank is an outstanding financial institution that has truly raised the bar when it comes to customer service. I have had the pleasure of interacting with their staff both in-branch and on the phone, and I cannot fault them in any way. The level of personal attention and care that they provide is truly exceptional, making it feel like you are more than just a number to them. What I appreciate most about Metro Bank is the fact that they have brought back the traditional values of banking, where customers are treated with respect and warmth. The staff remembers your name and greets you with a smile whenever you step into the branch, which is a rare thing these days. Additionally, the fact that you can actually speak to a real person when you need assistance is a breath of fresh air in a world where automated systems seem to dominate. Overall, I am thoroughly impressed with Metro Bank and would highly recommend them to anyone looking for a bank that truly cares about its customers. If you want a banking experience that is personalized, efficient, and enjoyable, then look no further than Metro Bank. They are simply amazing! Reviewed on: 3rd April 2023

Great Banking Service

Just transferred recently, great banking service. Reviewed on: 3rd April 2023

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