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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great personal in branch service

Super friendly young staff who have helped me and my kids to open and run our accounts. Reviewed on: 3rd April 2023

Banking Quality

Friendly service, 7 days a week, with late opening hours, which means I can visit after work. Reviewed on: 3rd April 2023

Best!

Very good bank! I am satisfied. with the office staff very professional attitude to consumers Reviewed on: 3rd April 2023

Strongly recommend

Best bank really recommend best customer service Reviewed on: 3rd April 2023

Very satisfied with my metro bank

I almost have 5 years with metro bank and I love it. Reviewed on: 3rd April 2023

Life savers

Iv had some issues in the past with credit if it wasn’t for metro bank I’d of been jobless no other company would accept me but metro took a chance and offered me what they could … bank of the people Reviewed on: 3rd April 2023

Future of banking

Since joining Metro bank I've had absolutely fantastic service. Thier online banking is credible. Smart, fast , smooth and fulfilling. Therefore I have nothing but great words to shout from the rooftops about them. I've made most of my family join them also. Can't say anything but good things about them. Reviewed on: 3rd April 2023

Best customer service

I often come to metro bank to deposit cash, withdraw large sums of money or exchange currency and every time they are king and welcoming, fast and professional, highly recommend! Reviewed on: 3rd April 2023

Best!!

Always available and very helpful Reviewed on: 3rd April 2023

Best currently account

I really like Metro Bank. I’m travelling a lot in Europe and with their accounts I can spent around the Europe without fees. Metro Bank Mobile app is one of the best mobile banking apps in the Europe Reviewed on: 3rd April 2023

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