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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Good

4
Great bank . Very helpful and thoughtful staff. Reviewed on: 3rd April 2023
Darren Stevenson's avatar
Darren Stevenson

Great

5
Always available, great customer care, amazing products. Reviewed on: 3rd April 2023
Gabi's avatar
Gabi

Recommended!

5
Used for many years and very happy!!! Reviewed on: 3rd April 2023
Kristine's avatar
Kristine

Metro Bank How Banks Once Were

5
Metro Bank is an outstanding financial institution that has truly raised the bar when it comes to customer service. I have had the pleasure of interacting with their staff both in-branch and on the phone, and I cannot fault them in any way. The level of personal attention and care that they provide is truly exceptional, making it feel like you are more than just a number to them. What I appreciate most about Metro Bank is the fact that they have brought back the traditional values of banking, where customers are treated with respect and warmth. The staff remembers your name and greets you with a smile whenever you step into the branch, which is a rare thing these days. Additionally, the fact that you can actually speak to a real person when you need assistance is a breath of fresh air in a world where automated systems seem to dominate. Overall, I am thoroughly impressed with Metro Bank and would highly recommend them to anyone looking for a bank that truly cares about its customers. If you want a banking experience that is personalized, efficient, and enjoyable, then look no further than Metro Bank. They are simply amazing! Reviewed on: 3rd April 2023
V's avatar
V

Great Banking Service

4
Just transferred recently, great banking service. Reviewed on: 3rd April 2023
Ikram's avatar
Ikram

Very good

4
They are a really good bank and really helpful and open 7days a week which I think is the best thing about them Reviewed on: 3rd April 2023
Christine Wright's avatar
Christine Wright

Very good

5
Good experience , easy understand anything Reviewed on: 3rd April 2023
Arashdeep Singh's avatar
Arashdeep Singh

User friendly and super easy

5
The general service from Metro Bank has always been super friendly and helpful. The online banking system is very easy to use and extremely secure. Reviewed on: 3rd April 2023
Tash's avatar
Tash

Metro bank

5
Simply best in what are they offering Reviewed on: 3rd April 2023
Ionut claudiu alexandru's avatar
Ionut claudiu alexandru

Very good and simple to use

5
Never had a problem with the bank Reviewed on: 3rd April 2023
Jake Day's avatar
Jake Day

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