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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Excellent service

Metro current account was easy to open and with the app is excellent and just what I need to manage my finances. Reviewed on: 3rd April 2023

Exalent

It's really good and also I love that Reviewed on: 3rd April 2023

Best bank ever

Opening an account with metro was an experience. Usually you go to a bank, book an appointment for maybe a week later and then it’s another week until You receive your card plus a few more days to sort out your online account. With Metro bank it was all done within an hour and to top it off their opening Hours actually suit working professionals instead of the usual 9-3 that most banks offer. Reviewed on: 3rd April 2023

Hassle free banking and very professional

I’m delighted to have opened an account with you and sorry I haven’t managed to credit it more than I should but look forward of doing so in the near future Reviewed on: 3rd April 2023

Best bank 2023

Always open late excellent customer service Reviewed on: 3rd April 2023

Access anything anytime

It’s so useful that Metro bank is open 24hrs because it fits in with whatever I need to do and all the times I’ve been in to either Wycombe or Aylesbury branch, everyone has been so helpful and solved my problems as quickly as possible - great service Reviewed on: 3rd April 2023

The company prioritizes customers wants and needs

Metro bank always provides help and solutions to any Issues the customers are dealing with, along with the fact that it’s one of the busiest banks, customer service is always available. Reviewed on: 3rd April 2023

Bad customer service

Bad customer service and they dont have the basic app notification Reviewed on: 3rd April 2023

They have amazing customer service

Excellent, they have good customer service Reviewed on: 3rd April 2023

safe, reliable, helpful and accessible

The most special advantage of Metro bank is that it can open every day. It is really helpful. The second advantage I want to say is I can the offline Metro bank everywhere. Third, the staff are warm and helpful. I love communicating with them. Reviewed on: 3rd April 2023

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