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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Labai geras bankas!

Puikus bankas! Visada labai puikus aptarnavimas! Labai patenkinta! Reviewed on: 3rd April 2023

Mr Georgi Glushkov

Excellent service . They are professional, kind, and local. Everyone there is so welcoming and they really make you to feel like an important person. Reviewed on: 3rd April 2023

Very Good customer service. Everyone is always friendly and willing to help. Excellent and speedy customer service

The whole team is there to help! We make manual deposits quite often and they’re friendly, competent, and given the ability to help. This bank has an awesome team and a dedicated staff. I am very impressed by their vision, hard work, outstanding performance, and wonferful team-mates. Their reputation is well-earned. The sweetest, most accommodating, professional, proficient bank in these Uk .. I will definitely recommend to others . Reviewed on: 3rd April 2023

most reliable

online banking is detailed and accessible, banking staff are helpful and competent Reviewed on: 3rd April 2023

Fantastic bank, great service!

I’ve loved banking with metro & found it the easiest & least hassle I’ve ever had with high street banks 100% recommend! Reviewed on: 3rd April 2023

Excellent service

Metro current account was easy to open and with the app is excellent and just what I need to manage my finances. Reviewed on: 3rd April 2023

Exalent

It's really good and also I love that Reviewed on: 3rd April 2023

Best bank ever

Opening an account with metro was an experience. Usually you go to a bank, book an appointment for maybe a week later and then it’s another week until You receive your card plus a few more days to sort out your online account. With Metro bank it was all done within an hour and to top it off their opening Hours actually suit working professionals instead of the usual 9-3 that most banks offer. Reviewed on: 3rd April 2023

Hassle free banking and very professional

I’m delighted to have opened an account with you and sorry I haven’t managed to credit it more than I should but look forward of doing so in the near future Reviewed on: 3rd April 2023

Best bank 2023

Always open late excellent customer service Reviewed on: 3rd April 2023

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