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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Hassle free banking and very professional

I’m delighted to have opened an account with you and sorry I haven’t managed to credit it more than I should but look forward of doing so in the near future Reviewed on: 3rd April 2023

Best bank 2023

Always open late excellent customer service Reviewed on: 3rd April 2023

Access anything anytime

It’s so useful that Metro bank is open 24hrs because it fits in with whatever I need to do and all the times I’ve been in to either Wycombe or Aylesbury branch, everyone has been so helpful and solved my problems as quickly as possible - great service Reviewed on: 3rd April 2023

The company prioritizes customers wants and needs

Metro bank always provides help and solutions to any Issues the customers are dealing with, along with the fact that it’s one of the busiest banks, customer service is always available. Reviewed on: 3rd April 2023

Bad customer service

Bad customer service and they dont have the basic app notification Reviewed on: 3rd April 2023

They have amazing customer service

Excellent, they have good customer service Reviewed on: 3rd April 2023

safe, reliable, helpful and accessible

The most special advantage of Metro bank is that it can open every day. It is really helpful. The second advantage I want to say is I can the offline Metro bank everywhere. Third, the staff are warm and helpful. I love communicating with them. Reviewed on: 3rd April 2023

perfect bank

Always great service and never a long wait Reviewed on: 3rd April 2023

Good bank

Always helpful and opening hours are good Reviewed on: 3rd April 2023

Best bank ever

Always available always helpful Reviewed on: 3rd April 2023

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