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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

safe, reliable, helpful and accessible

The most special advantage of Metro bank is that it can open every day. It is really helpful. The second advantage I want to say is I can the offline Metro bank everywhere. Third, the staff are warm and helpful. I love communicating with them. Reviewed on: 3rd April 2023

perfect bank

Always great service and never a long wait Reviewed on: 3rd April 2023

Good bank

Always helpful and opening hours are good Reviewed on: 3rd April 2023

Best bank ever

Always available always helpful Reviewed on: 3rd April 2023

Maybe one of the best

Is open every day Which make the difference!! Reviewed on: 3rd April 2023

Supportive

I love coming to Metro Bank. I believe it is a bank for the people. The staff is efficient and polite and caring. I remember a few months ago I reported a lost card. I was served by a colleague named Samantha. I did not expect her to be as kind as she was. Could not wish for better customer service. Reviewed on: 3rd April 2023

Great service

They make time for there customers and very professional and wouldn’t change to any other bank well done guys and girls Reviewed on: 3rd April 2023

Everytime I needed any assistance they would be ready to help me

From my experience being with metro has honestly been one of my best decisions went in store left with my account and card created had the account for a very long time and only bank I use they’ve supported me and anything I needed they was ready to help me honestly would definitely recommend metro bank as one of my personal favourites Reviewed on: 3rd April 2023

Amazing current account

I really like the current account that I have because you can save up money and use the card anywhere. Reviewed on: 3rd April 2023

Loved the services

I love the services and polite employees they are very helpful to me Internet banking services also best long working hours overall best services Reviewed on: 3rd April 2023

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