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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great service

They make time for there customers and very professional and wouldn’t change to any other bank well done guys and girls Reviewed on: 3rd April 2023

Everytime I needed any assistance they would be ready to help me

From my experience being with metro has honestly been one of my best decisions went in store left with my account and card created had the account for a very long time and only bank I use they’ve supported me and anything I needed they was ready to help me honestly would definitely recommend metro bank as one of my personal favourites Reviewed on: 3rd April 2023

Amazing current account

I really like the current account that I have because you can save up money and use the card anywhere. Reviewed on: 3rd April 2023

Loved the services

I love the services and polite employees they are very helpful to me Internet banking services also best long working hours overall best services Reviewed on: 3rd April 2023

Best banking services ever

Customer service shouldn't just be a department, it should be the entire company." Tony Hsieh So i didn’t see such kind of marvellous banking system in Uk. I have no word to explain how good their services and staff are. I highly recommended metro bank if someone wants to open a bank account. Reviewed on: 3rd April 2023

Excellent

So carm so cool excellent could not be happyer Reviewed on: 3rd April 2023

Metro Bank is great

Metro Bank is the best bank in my opinion. They tick all the boxes for me! The branches are open everyday till late which I like as a lot of the high street banks are shutting. Overall a great service. Reviewed on: 3rd April 2023

Great

Opens late, prints card on sight, great Reviewed on: 3rd April 2023

Best customer service

One and one talk when you do need it well friendly service Reviewed on: 3rd April 2023

Great access online and in store

Metro bank is the easiest app I’ve used for banking. Much simpler than other banking apps so I can login quickly and access my current account. Very user friendly Reviewed on: 3rd April 2023

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