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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

The best bank ever

One day someone was stilling money from my account The bank geven me the money same day and start investigating Thank you Metro Bank Reviewed on: 3rd April 2023

Verry good

Its very good bank allows help the people Reviewed on: 3rd April 2023

Good service

Have no issues with this bank and always receives good service. Reviewed on: 3rd April 2023

very good bank

very convenient bank that we can reply on always there to serve the people. open every day. Reviewed on: 3rd April 2023

Always welcoming and helpful.

When I have a few problems with my finances I would visit or call my bank for help and support. I have been with Metro Bank for a while and I have to say they are a excellent service. Always willing to help and I have feel confidence with how they deal with my personal issue regarding my finances. I would recommend them to my family and my partner is moving her account from Santander to Metro Bank. 10/10 Reviewed on: 3rd April 2023

Friendly and professional

Have banked with many different banks but Metro have the right balance of friendliness and professionalism. Reviewed on: 3rd April 2023

Easy to use

Banking is easy and app works well. Reviewed on: 3rd April 2023

Never had any issue in my banking

Always been good experience online and instore quickest services Reviewed on: 3rd April 2023

Ultra efficient customer service!

Exceptional customer service provided every time that I have had an issue. When my card wouldn’t work, I just popped in one of their branches and got another within 5 minutes. All the staff that I have dealt with have been friendly, professional and helpful. 10 out of 10! Highly recommend Reviewed on: 3rd April 2023

Metro Bank - Efficient and Excellent Service

Customer service is impeccable, customer call lines respond in nearly no time and extremely positive and friendly staff in all branches I’ve visited. Reviewed on: 3rd April 2023

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