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Metro Bank: Current account reviews

4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10579)

Great bank!

5
Have been with metro for over 5 years now and never have a problem! Whenever I do, they’re always quick to sort it out. Best customer service out there Reviewed on: 3rd April 2023

The best bank I have ever saved and highly recommend to everyone

5
They provide the best services to their customers. Reviewed on: 3rd April 2023

Easy to set up

3
I've certainly had less problems than with Lloyds and they like dogs! Reviewed on: 3rd April 2023

Metro bank

5
Best customer services and very flexible timings. Reviewed on: 3rd April 2023

Always accessible

5
Great staff always happy to help fantastic service always nice to be face to face !!! Reviewed on: 3rd April 2023

No hassle banking

5
Pleasure to bank with Easy to use app Reviewed on: 3rd April 2023

Love this bank.

5
No problems, no issues. I’ve locked myself out a few times, I ring, straight through to a staff member who always helps, that’s exactly what I need and want. Online banking fab! Reviewed on: 3rd April 2023

Metro are great excellent bank

5
Very friendly staff helped me out loads of times the fact If u lose ur bank card u can get one made on the same day they are open on Sundays aswell so very very good bank Reviewed on: 3rd April 2023

Very friendly and welcoming

5
Whenever I need anything they are always here to help, I feel valued. Reviewed on: 3rd April 2023

Amazing simple service with great staff always happy to help

5
Staff are amazing, customer toilets , open 362 days per year with dogs allowed and everything Reviewed on: 3rd April 2023

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