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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Overall good few issues with app

Have no problems with banking in branch but the app has often not worked and has locked me out completely which resulted in needing whole new customer. Reviewed on: 3rd April 2023

Best bank ever

I love metro so convenient And is open 7 days aweek WE LOVE METRO Reviewed on: 3rd April 2023

Mr zakria

Good bank keep it up good service brilliant communication Reviewed on: 3rd April 2023

Simply the best

Fantastic, friendly staff who are so helpful with all your needs. Open early to late and also on a Sunday! Reviewed on: 3rd April 2023

love the company

extremely helpful all the time and also so happy and cheerful Reviewed on: 3rd April 2023

Easy banking

Everything is made easy with this bank from the bank tellers to the coin drop ! Reviewed on: 3rd April 2023

Best online bank

Best online banking and customer service are amazing, Reviewed on: 3rd April 2023

Excellent service

I am very pleased with the service I receive from metro bank Reviewed on: 3rd April 2023

Best bank

Couldn’t have a better back so helpful and easy Reviewed on: 3rd April 2023

Good Old Days Banking

1 on 1 service at any high street branch, open 7 days a week, personal assistance when needed you can find someone to talk to and through recordings and AI, the good old times banking Reviewed on: 3rd April 2023

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