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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Good customer service / helpful banking app

Easy app to use. Good customer service, Reviewed on: 3rd April 2023

Best bank so far

I have been with a few banks that have let me down since being with metro I've had no problems with anything also seem to be on time and no problems Reviewed on: 3rd April 2023

Wonderful Service with Fabulous Products!

I've been a member of Metro Bank for several years now and I'm always taken by just how customer centric they are in the services and products they provide. Although we're 3 years on from Covid-times, I often think back to how Metro Bank continued to provide a quality service to its customers when other banks couldn't function. Even now some other bank branches haven't returned to pre-covid service levels, yet Metro Bank went back to their original opening hours as soon as it was safe to do so, ensuring that their customers could access everything as they could before. Eventime I visit my branch, the service I'm given is excellent and my products to continue to provide me with what I need. Reviewed on: 3rd April 2023

Very good app

App very easy to use making transfers and payments! Reviewed on: 3rd April 2023

Overall good few issues with app

Have no problems with banking in branch but the app has often not worked and has locked me out completely which resulted in needing whole new customer. Reviewed on: 3rd April 2023

Best bank ever

I love metro so convenient And is open 7 days aweek WE LOVE METRO Reviewed on: 3rd April 2023

Mr zakria

Good bank keep it up good service brilliant communication Reviewed on: 3rd April 2023

Simply the best

Fantastic, friendly staff who are so helpful with all your needs. Open early to late and also on a Sunday! Reviewed on: 3rd April 2023

love the company

extremely helpful all the time and also so happy and cheerful Reviewed on: 3rd April 2023

Easy banking

Everything is made easy with this bank from the bank tellers to the coin drop ! Reviewed on: 3rd April 2023

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