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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best ever!

Best customer service I've ever received from a bank. Being a bit of a scarey cat with technology at 70 years of age, the staff at Metro Bank are never to busy to help me out whenever I need it, while keeping it simple for me. Reviewed on: 3rd April 2023

Great!

Great for everyday use.and online banking app. Easy to use and navigate. Good Customer service experience. Reviewed on: 3rd April 2023

The best Bank services provided by them

The Best Bank services provider, They treat their clients in a very formal manner and staff is also very good Reviewed on: 3rd April 2023

Service

Best customer services that l have had. They are excellent and professional in there work. They can deal with any issues arise with accounts. Reviewed on: 3rd April 2023

It is a wonderful service

I have a current account at this bank and I very satisfied their service. The care my money and I can reach them 0/24. I would never leave this bank. Reviewed on: 3rd April 2023

The best bank

Friendly, helpful staff, the bank opening time is suitable for people who work longer hours Reviewed on: 3rd April 2023

Good people and good Manners

Good place and good people to talk to and help people Reviewed on: 3rd April 2023

Amazing bank

Always helpful and has high security Reviewed on: 3rd April 2023

Would rate it a 10/10 I like metro they are loyal

My experience with metro they’re very loyal and protective if anything is not right they always question if it’s my money like they are very caring incase any fraud people do something crazy they are aware so I like and will stay loyal to metro aswell Reviewed on: 3rd April 2023

Super Bank

The best bank ever! Best open hours, best people….. thanks Metro Bank! Reviewed on: 3rd April 2023

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