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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

love the company

extremely helpful all the time and also so happy and cheerful Reviewed on: 3rd April 2023

Easy banking

Everything is made easy with this bank from the bank tellers to the coin drop ! Reviewed on: 3rd April 2023

Best online bank

Best online banking and customer service are amazing, Reviewed on: 3rd April 2023

Excellent service

I am very pleased with the service I receive from metro bank Reviewed on: 3rd April 2023

Best bank

Couldn’t have a better back so helpful and easy Reviewed on: 3rd April 2023

Good Old Days Banking

1 on 1 service at any high street branch, open 7 days a week, personal assistance when needed you can find someone to talk to and through recordings and AI, the good old times banking Reviewed on: 3rd April 2023

I love Metro bank

They go above and beyond the best bank… Reviewed on: 3rd April 2023

Best ever!

Best customer service I've ever received from a bank. Being a bit of a scarey cat with technology at 70 years of age, the staff at Metro Bank are never to busy to help me out whenever I need it, while keeping it simple for me. Reviewed on: 3rd April 2023

Great!

Great for everyday use.and online banking app. Easy to use and navigate. Good Customer service experience. Reviewed on: 3rd April 2023

The best Bank services provided by them

The Best Bank services provider, They treat their clients in a very formal manner and staff is also very good Reviewed on: 3rd April 2023

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