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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best online bank

5
Best online banking and customer service are amazing, Reviewed on: 3rd April 2023
Abdur rakib's avatar
Abdur rakib

Excellent service

5
I am very pleased with the service I receive from metro bank Reviewed on: 3rd April 2023
Sanda Burlacu's avatar
Sanda Burlacu

Best bank

5
Couldn’t have a better back so helpful and easy Reviewed on: 3rd April 2023
Jason's avatar
Jason

Good Old Days Banking

5
1 on 1 service at any high street branch, open 7 days a week, personal assistance when needed you can find someone to talk to and through recordings and AI, the good old times banking Reviewed on: 3rd April 2023
Omar's avatar
Omar

I love Metro bank

5
They go above and beyond the best bank… Reviewed on: 3rd April 2023
Ethne's avatar
Ethne

Best ever!

5
Best customer service I've ever received from a bank. Being a bit of a scarey cat with technology at 70 years of age, the staff at Metro Bank are never to busy to help me out whenever I need it, while keeping it simple for me. Reviewed on: 3rd April 2023
Carol Betts 's avatar
Carol Betts

Great!

5
Great for everyday use.and online banking app. Easy to use and navigate. Good Customer service experience. Reviewed on: 3rd April 2023
Shiela Riley's avatar
Shiela Riley

The best Bank services provided by them

5
The Best Bank services provider, They treat their clients in a very formal manner and staff is also very good Reviewed on: 3rd April 2023
Manik's avatar
Manik

Service

5
Best customer services that l have had. They are excellent and professional in there work. They can deal with any issues arise with accounts. Reviewed on: 3rd April 2023
Shabbir Hawa 's avatar
Shabbir Hawa

It is a wonderful service

5
I have a current account at this bank and I very satisfied their service. The care my money and I can reach them 0/24. I would never leave this bank. Reviewed on: 3rd April 2023
Ferenc Sarai's avatar
Ferenc Sarai

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