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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great customer service

Whenever I have a queries, they are always available and explain everything I need at the moment. Also the App is extremely well detailed. Thank you ever so much Reviewed on: 3rd April 2023

Great Customer services. Always there to help. Long working hours.

Always there to help you when you need them. Kind and professional. My favorite bank! Reviewed on: 3rd April 2023

Fast and efficient

Very fast and efficient service. Reviewed on: 3rd April 2023

Very easy and friendly service

The whole experience was quick easy and stress free. The bank is open at times that suit me and the staff are and friendly efficient. Reviewed on: 3rd April 2023

Nothing too much trouble

Always very helpful never had a problem in the time I have been with them which is about 7 years maybe longer, my card wouldn’t print properly and they never gave up in my local, always answered questions I’ve had, it’s a pleasure being with them Reviewed on: 3rd April 2023

Metro Bank

Metro bank is good you can use online shopping and they have box that you can put your expensive stuff Reviewed on: 3rd April 2023

very good bank

never had problems i’ve had like 30 cards printed for me in store and the lollies bang Reviewed on: 3rd April 2023

Very good

I’m happy with metro bank it’s so quick and nice Reviewed on: 3rd April 2023

The best Bank Ever

Metro Bank It is the best Bank ........................................... Reviewed on: 3rd April 2023

Current account access

When most banks turned we down, metro bank opened there doors to me. I’m grateful for the customer experience. Reviewed on: 3rd April 2023

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