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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Counter service

It's one of only two banks which have a counter service where I live Reviewed on: 3rd April 2023

Metro bank is very reliable and useful

Metro bank is very useful especially with online banking and is a trustworthy bank that I will always use Reviewed on: 3rd April 2023

Best and easiest bank to use

Always on hand for questions. Both phone and in person help is great Reviewed on: 3rd April 2023

Excellent bank

Excellent customer service when ever in branch or over the phone. Never disappointed, always served with a smile. Reviewed on: 3rd April 2023

Great bank

Great bank to open an account with. Quick, easy and stress-free! Open 7 days a week. Collect your pennies and cash them out at your local metro bank as a customer free of charge. Customer service always efficient and friendly. Have recommended to family & friends. Reviewed on: 3rd April 2023

Best Public Courtesy

Excellent face to face and on line app. Service. Smart, courteous and knowledgeable staff make banking a pleasant experience, not to mention well designed branch building. Reviewed on: 3rd April 2023

Excellent customer service

Metro bank is about its people who go above and beyond to service any customer need! Thank you all! Reviewed on: 3rd April 2023

Very good

Very good bank, staff is very friendly especially they are open 7 days Reviewed on: 3rd April 2023

Best bank

Best bank in UK. Fast service and good people Reviewed on: 3rd April 2023

It's a good bank better than most

I've had an account with metro since 18 and haven't had any issues so dose the rest of my family Reviewed on: 3rd April 2023

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