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Metro Bank: Current account reviews

View other Metro Bank products
4.83
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great bank

5
Great bank to open an account with. Quick, easy and stress-free! Open 7 days a week. Collect your pennies and cash them out at your local metro bank as a customer free of charge. Customer service always efficient and friendly. Have recommended to family & friends. Reviewed on: 3rd April 2023
Paris Cespedes's avatar
Paris Cespedes

Best Public Courtesy

5
Excellent face to face and on line app. Service. Smart, courteous and knowledgeable staff make banking a pleasant experience, not to mention well designed branch building. Reviewed on: 3rd April 2023
Tony Blasebalk's avatar
Tony Blasebalk

Excellent customer service

5
Metro bank is about its people who go above and beyond to service any customer need! Thank you all! Reviewed on: 3rd April 2023
Athanasia Kalapodi's avatar
Athanasia Kalapodi

Very good

5
Very good bank, staff is very friendly especially they are open 7 days Reviewed on: 3rd April 2023
Ali shah's avatar
Ali shah

Best bank

5
Best bank in UK. Fast service and good people Reviewed on: 3rd April 2023
Lilyana Macheva's avatar
Lilyana Macheva

It's a good bank better than most

4
I've had an account with metro since 18 and haven't had any issues so dose the rest of my family Reviewed on: 3rd April 2023
Kyle Clayton's avatar
Kyle Clayton

Best bank

5
Best bank ,online banking for me and my family Reviewed on: 3rd April 2023
Cosmin Lacatus's avatar
Cosmin Lacatus

Best bank

5
Using metro was really helpful since it was opened 7 days a week and the customer service was very nice Reviewed on: 3rd April 2023
subhan imran's avatar
subhan imran

Best customer service by far

5
Always respond to queries promptly Reviewed on: 3rd April 2023
Oliver Bulmer's avatar
Oliver Bulmer

Best British Bank

5
I'm a very happy customer ☺️ great service, open 7 days Reviewed on: 3rd April 2023
Adem Ercan's avatar
Adem Ercan

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