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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best bank

5
Best bank ,online banking for me and my family Reviewed on: 3rd April 2023
Cosmin Lacatus's avatar
Cosmin Lacatus

Best bank

5
Using metro was really helpful since it was opened 7 days a week and the customer service was very nice Reviewed on: 3rd April 2023
subhan imran's avatar
subhan imran

Best customer service by far

5
Always respond to queries promptly Reviewed on: 3rd April 2023
Oliver Bulmer's avatar
Oliver Bulmer

Best British Bank

5
I'm a very happy customer ☺️ great service, open 7 days Reviewed on: 3rd April 2023
Adem Ercan's avatar
Adem Ercan

metro bank is the best !!

5
best bank i’ve been with . been with them for 5 years and i’ve had no issue , they sort out problems really fast all the time ! Reviewed on: 3rd April 2023
meyah 's avatar
meyah

Massive service

5
Customer service overall on the phone and face to face is excellent I definitely prefer metro over Barclays Bank I’m glad I’ switched over for me and my daughter Reviewed on: 3rd April 2023
Mus's avatar
Mus

The quality of service

5
Very welcoming staff at every branch. Very professional and I’ve never been unsatisfied with their support and information given. Reviewed on: 3rd April 2023
Nimo Abdi's avatar
Nimo Abdi

About staff

5
The staff is well trained and they explained the product and process very well Reviewed on: 3rd April 2023
Babli Yadav's avatar
Babli Yadav

Amazing

5
So quick an easy to put money into my account and transfer between my own accounts and to other people Everything done in seconds Reviewed on: 3rd April 2023
Phoenix Handman's avatar
Phoenix Handman

Great Bank

5
I changed banks a year ago and couldn't be happier. The app and website are very easy to use and my experience when going into the bank was fantastic. The staff were very helpful and knowledgeable.. would definitely recommend. Reviewed on: 3rd April 2023
Tahira Mahamud's avatar
Tahira Mahamud

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