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Metro Bank: Current account reviews

4.83
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

metro bank is the best !!

5
best bank i’ve been with . been with them for 5 years and i’ve had no issue , they sort out problems really fast all the time ! Reviewed on: 3rd April 2023

Massive service

5
Customer service overall on the phone and face to face is excellent I definitely prefer metro over Barclays Bank I’m glad I’ switched over for me and my daughter Reviewed on: 3rd April 2023

The quality of service

5
Very welcoming staff at every branch. Very professional and I’ve never been unsatisfied with their support and information given. Reviewed on: 3rd April 2023

About staff

5
The staff is well trained and they explained the product and process very well Reviewed on: 3rd April 2023

Amazing

5
So quick an easy to put money into my account and transfer between my own accounts and to other people Everything done in seconds Reviewed on: 3rd April 2023

Great Bank

5
I changed banks a year ago and couldn't be happier. The app and website are very easy to use and my experience when going into the bank was fantastic. The staff were very helpful and knowledgeable.. would definitely recommend. Reviewed on: 3rd April 2023

Best high street bank

5
Plenty of branches and helpful staff Reviewed on: 3rd April 2023

Excellent service

5
Metro bank are top tier, always quick and efficient when dealing with any issues! Major bonus being open 7 days a week! Reviewed on: 3rd April 2023

Like a family business

5
when I go there, I know that this bank will satisfy me with everything. people are nice and willing all the time helpful and kind . This bank do CARE about customers ! and that's exactly why Metro Bank has a thumbs up for me! it's always just about the people .. and the branch in Bradford is top, the best bank I've ever had.. Thank u . Reviewed on: 3rd April 2023

Excellent

5
I like the service provided by the bank Reviewed on: 3rd April 2023

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