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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Quick, easy and painless banking

Have really enjoyed banking with Metro. Their customer service and call lines are always quick, it’s so easy to get a new card and their customer service is five star. Never had a problem with them and would definitely recommend. Reviewed on: 3rd April 2023

A bank you can trust

Easy to join , hassel free , top on security, good on savings account, Reviewed on: 3rd April 2023

Excellent bank

The only bank you can see on church open & staff to attend to your needs & help you in any way you have problems. The bank that isn't a racist to anyone like others bank with horse Reviewed on: 3rd April 2023

Metro bank

Great security and easy to access. Reviewed on: 3rd April 2023

Service

Exceptional in Branch service. Great professional staff ( Newport Road, Cardiff) Reviewed on: 3rd April 2023

Happy Customer

Love my bank if lost or card not working you can just pop in your branch and get a new 1 in min.. love the lock your card on mobile app stops kids using it on apps. Reviewed on: 3rd April 2023

best current account provider

it's pleasant to have Metro Bank as your current account provider, they offered more than expected! Reviewed on: 3rd April 2023

The compassionate Bank

In my experience with Metro Ifound they treated me as a millionair. not as a poor customer, Reviewed on: 3rd April 2023

Never had a problem!

Me and my partner setup a joint account 2 years ago, it was so easy and efficient. We’ve never had a problem using metro bank and the app is so user friendly. 10/10 would recommend to anyone! Reviewed on: 3rd April 2023

Safe and secure

I have got the best customer service and would love to manage my funds with metro bank. Reviewed on: 3rd April 2023

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