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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best high street bank

Plenty of branches and helpful staff Reviewed on: 3rd April 2023

Excellent service

Metro bank are top tier, always quick and efficient when dealing with any issues! Major bonus being open 7 days a week! Reviewed on: 3rd April 2023

Like a family business

when I go there, I know that this bank will satisfy me with everything. people are nice and willing all the time helpful and kind . This bank do CARE about customers ! and that's exactly why Metro Bank has a thumbs up for me! it's always just about the people .. and the branch in Bradford is top, the best bank I've ever had.. Thank u . Reviewed on: 3rd April 2023

Excellent

I like the service provided by the bank Reviewed on: 3rd April 2023

Quick, easy and painless banking

Have really enjoyed banking with Metro. Their customer service and call lines are always quick, it’s so easy to get a new card and their customer service is five star. Never had a problem with them and would definitely recommend. Reviewed on: 3rd April 2023

A bank you can trust

Easy to join , hassel free , top on security, good on savings account, Reviewed on: 3rd April 2023

Excellent bank

The only bank you can see on church open & staff to attend to your needs & help you in any way you have problems. The bank that isn't a racist to anyone like others bank with horse Reviewed on: 3rd April 2023

Metro bank

Great security and easy to access. Reviewed on: 3rd April 2023

Service

Exceptional in Branch service. Great professional staff ( Newport Road, Cardiff) Reviewed on: 3rd April 2023

Happy Customer

Love my bank if lost or card not working you can just pop in your branch and get a new 1 in min.. love the lock your card on mobile app stops kids using it on apps. Reviewed on: 3rd April 2023

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