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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Service

Exceptional in Branch service. Great professional staff ( Newport Road, Cardiff) Reviewed on: 3rd April 2023

Happy Customer

Love my bank if lost or card not working you can just pop in your branch and get a new 1 in min.. love the lock your card on mobile app stops kids using it on apps. Reviewed on: 3rd April 2023

best current account provider

it's pleasant to have Metro Bank as your current account provider, they offered more than expected! Reviewed on: 3rd April 2023

The compassionate Bank

In my experience with Metro Ifound they treated me as a millionair. not as a poor customer, Reviewed on: 3rd April 2023

Never had a problem!

Me and my partner setup a joint account 2 years ago, it was so easy and efficient. We’ve never had a problem using metro bank and the app is so user friendly. 10/10 would recommend to anyone! Reviewed on: 3rd April 2023

Safe and secure

I have got the best customer service and would love to manage my funds with metro bank. Reviewed on: 3rd April 2023

Great bank!

So fast, quickly done and very secure Reviewed on: 3rd April 2023

Best bank

Good bank, never had any problem with them like others and always been there to help Reviewed on: 3rd April 2023

This is a great bank account

I will recommend to anyone 10/10 Reviewed on: 3rd April 2023

Perfect banking

I have visited many times metro bank. The way they greed their customer and keen to help is something extraordinary. Reviewed on: 3rd April 2023

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