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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best ever

I’m very very happy for being with metro Bank Reviewed on: 3rd April 2023

Outstanding customer service and great opening hours

I have visited my Oxford branch multiple times on a SUNDAY and both myself and my children have always received a high level of customer service. Being open on a Sunday is so helpful for working people and especially parents. Reviewed on: 3rd April 2023

The best!!

Top of the Banks and dog friendly too. Reviewed on: 3rd April 2023

Really the best

If I have something to do in store always I find nice people. Reviewed on: 3rd April 2023

Very good

This bank will go out of their way help with your query. They are pet friendly and very professional. It's the best bank I have been with. Reviewed on: 3rd April 2023

Great bank

Been with Metro since the age of 16. Great bank for a young person and all others. Very friendly and helpful Reviewed on: 3rd April 2023

They go beyond

So convenient opening hours if you need to ever go but a brilliant App . From the day I opened which was super easy til today has been fantastic . I have Sterling and USD current accounts . Fabulous Reviewed on: 3rd April 2023

Good customer service

Nothing is problem for them,especially when dealing with a pensioner like me who is not computer savvy like me Reviewed on: 3rd April 2023

Safe deposit box

Excellent customer service, when going to the bank Reviewed on: 3rd April 2023

No fuss

No fuss bank. Always helpful and app is easy to use. Great you can get a new card printed immediately in branch. Reviewed on: 3rd April 2023

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