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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Very good

This bank will go out of their way help with your query. They are pet friendly and very professional. It's the best bank I have been with. Reviewed on: 3rd April 2023

Great bank

Been with Metro since the age of 16. Great bank for a young person and all others. Very friendly and helpful Reviewed on: 3rd April 2023

They go beyond

So convenient opening hours if you need to ever go but a brilliant App . From the day I opened which was super easy til today has been fantastic . I have Sterling and USD current accounts . Fabulous Reviewed on: 3rd April 2023

Good customer service

Nothing is problem for them,especially when dealing with a pensioner like me who is not computer savvy like me Reviewed on: 3rd April 2023

Safe deposit box

Excellent customer service, when going to the bank Reviewed on: 3rd April 2023

No fuss

No fuss bank. Always helpful and app is easy to use. Great you can get a new card printed immediately in branch. Reviewed on: 3rd April 2023

Easiest bank I have ever been with

I switched my current account from other big bank due to their opening hours being so unrealistic. I’ve never had a problem here but if I did I know it would be easily resolved. Also opened a joint account with my partner and he has all his business and personal accounts with Metro too. Very happy customer. Reviewed on: 3rd April 2023

Very good bank

Always they for help few time I have lost my card and some1 try to use my card and the bank alert me and block my card from been using future on Reviewed on: 3rd April 2023

Everyday service

Best bank in the area everyday open you don't need to worry about weekdays to run the bank Reviewed on: 3rd April 2023

Amazing bank

I’ve banked with HSBC in the passed, but when I switched to metro in 2018 it was the best decision I ever made, amazing bank with superb customer service. Reviewed on: 3rd April 2023

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