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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Amazing bank

I’ve banked with HSBC in the passed, but when I switched to metro in 2018 it was the best decision I ever made, amazing bank with superb customer service. Reviewed on: 3rd April 2023

Excellent Service

I cannot fault this bank on any way, I’ve had a few issues with 3rd parties and the staff have always been there to help and go above and beyond what was expected via the phone and in branch Reviewed on: 3rd April 2023

Amazing customer service.

Amazing customer service, sorts problems out fast. Get new card instantly , constant updates. Brilliant devices all around Reviewed on: 3rd April 2023

Highly recommended because each time I visit the bank, I am left smiling and fully satisfied. They are so timely and open everyday

First time I visited was on a weekend, and I was amazed that they set up my account and running as quickly as imagine. Also, very friendly environment. Reviewed on: 3rd April 2023

Ease of use banking

Metro bank is the best bank from in house service to internet banking.there customer service is excellent always helpful and knowlegable about new offers. Reviewed on: 3rd April 2023

No comparison, you can open your account and walk out with your new card, who else does that ?

Open hours are better, more times a week. Set up an account and walk out with your in-house printed card....a breath of fresh air from banking, well done Metro. Reviewed on: 3rd April 2023

Easy-going

I have excellent experience with meteo Reviewed on: 3rd April 2023

Great Service

Really pleased to be a customer great banking hours and great telephone service much much better than normal high street banks and am a very a happy customer Reviewed on: 3rd April 2023

Very good

The best bank never had problem with Reviewed on: 3rd April 2023

The most convenient bank

Metro bank is the best bank it is open 7 days a week and is very convenient with the late opening hours Reviewed on: 3rd April 2023

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