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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Easy-going

I have excellent experience with meteo Reviewed on: 3rd April 2023

Great Service

Really pleased to be a customer great banking hours and great telephone service much much better than normal high street banks and am a very a happy customer Reviewed on: 3rd April 2023

Very good

The best bank never had problem with Reviewed on: 3rd April 2023

The most convenient bank

Metro bank is the best bank it is open 7 days a week and is very convenient with the late opening hours Reviewed on: 3rd April 2023

Excellent service

Good all round bank with easy to use app for all your money needs Reviewed on: 3rd April 2023

Ease of card replacement

Everytime I have lost my card, metro bank allows me to get a new one the same day and same hour. Metro bank also allows their customers to easily manage their online banking easily with an app and telephone calls when need Reviewed on: 3rd April 2023

Person Touch - Excellent Customer Care

Opened qn account for my 13 year old. No appointment, walked in, completed forms with the support of a representative and my sons and my cards were issued within an hour or so. Metro are available for their customers and understand the face to face customer service is important to their clients and their opening hours are realistic and what the customers want. Reviewed on: 3rd April 2023

Hands down THE best High street bank.

I’ve had absolutely no trouble at all with a metro bank. I currently have a debit card with them as well as a savings account and it is honestly so streamline and easy to use. Their in store service is incredible, making any issues I have an easy fix. Also their mobile app is just spectacular. A 1000% the best British bank. Reviewed on: 3rd April 2023

Absolutely perfect

They’re opened almost every day of the year unlike most other banks so I’m always able to go In To get help , even if they were closed the customer service for online is also amazing always find a way to help me Reviewed on: 3rd April 2023

Best bank ever

Really really secure bank always makes sure it is you Reviewed on: 3rd April 2023

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