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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

All you need

Easy to open my account, the app has all the features I need, customer service representatives have always been outstanding. Very happy customer! Reviewed on: 13th March 2023

Amazing service

Best bank in the world so convenient being with them, the amount of times I’ve lost my bank card and just been able to find a branch near me to get a new one printed instead of waiting 3-5 working days Like some of the other banks I bank with Reviewed on: 13th March 2023

Brilliant bank

I love metro bank as the staff are always very helpful and know their stuff. The bank knows what customers want and need by being open at weekends and late in evening Reviewed on: 13th March 2023

Banking made easy!

One of the few banks that still have high street branches. Staff are always available to help with anything you might need and are really friendly. I have never had a bad experience. The child friendly coin sorter is a great, fun way of encouraging kids to save. Reviewed on: 13th March 2023

No problems

I have been with Metro for years now and got friends and family members to join. Always polite over the phone, sorts out any queries I have and having a loo in a bank is just the best!! Reviewed on: 13th March 2023

Very efficient

No nonsense banking, always there with a great support team Reviewed on: 13th March 2023

Best Service

Metro Bank employees are always kind and do their best when you need them. Reviewed on: 13th March 2023

Good bank

Smooth and easy banking. Fast and easy to understand. Reviewed on: 13th March 2023

Amazing Bank

Cashiers always available, lovely spacious & clean surroundings Reviewed on: 13th March 2023

Customer considerations to the fore

Very good rapport, professional advice, prompt reactions to needs and operations. Reviewed on: 13th March 2023

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