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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Happy

5
have metro from couple of years, im happy with This bank account Reviewed on: 10th March 2023
viorel fudulu's avatar
viorel fudulu

Best service of most banks

5
Being open 7vdays a week is a big plus, no bank offers this service which makes Metro my favourite bank Reviewed on: 10th March 2023
Armand Bensoussan's avatar
Armand Bensoussan

Great bank

5
Great bank with staff that are always very helpful and friendly Reviewed on: 10th March 2023
Stuart Fifield's avatar
Stuart Fifield

the bank that can be trust

5
it is a bank that is open 7 days a week which its a help to people especially who are off during weekdays amd cant do their transaction to the bank of weekdays. Reviewed on: 10th March 2023
lourdes's avatar
lourdes

Open 7days, print lost card instantly!

5
I love Metro Bank! It's so user friendly and convenient! Open 7days a week and later than other banks can get a replacement card on the spot too, and for free! I've always had good experiences and never encountered an unpleasant clerk. Thumbs up!! Reviewed on: 10th March 2023
ilona s's avatar
ilona s

Super accommodating

5
Very convenient and accommodating bank, with most branches open beyond working hours of other banks. Also accessible on the weekends which is perfect for busy working families! Reviewed on: 10th March 2023
gretabucinskaite@gmail.com's avatar
[email protected]

Fantastic bank

5
Brilliant costumer service 5 ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 10th March 2023
clairedixon170@gmail.com's avatar
[email protected]

So far I am really really happy as a customer of this bank.

5
When I opened my bank Account I had problem for mobile banking and I contacted to customer care and they worked the issues out instantly, which is really stunning for me. And it’s easy to send your money with numerous facilities Reviewed on: 10th March 2023
Muhammad Ashraf's avatar
Muhammad Ashraf

Good service

4
Customer Services very good always helpful quick service Reviewed on: 10th March 2023
Myrddin Rhys's avatar
Myrddin Rhys

Good service

4
I created an account just to say the customer service at this bank has been top notch. Yes, you have to get past the call center to talk to actual bank employees, but then the service is outstanding. I appreciate the reviews that mentioned the withdrawal limits, so I plan to initiating all transactions from an external account to get around the limits. Reviewed on: 10th March 2023
kevinho1205@gmail.com's avatar
[email protected]

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