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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Nice

I am happy banking with metro bank They reliable Reviewed on: 10th March 2023

All at its best

Easy and trusted banking and very friendly staff Reviewed on: 10th March 2023

Vote metro

METRO BANK I VOTED VERY GOOD HELPFUL STAFF Reviewed on: 10th March 2023

Easy to use and helpful

Always good and quick customer service Reviewed on: 10th March 2023

Good Service

Very Good Customer Service. I am really happy about Metro Bank Current Account Service Reviewed on: 10th March 2023

Awesome team

This bank has an awesome team and a dedicated staff. I am very impressed by their vision, hard work, outstanding performance, and wonferful team-mates. Their reputation is well-earned. Reviewed on: 10th March 2023

Simplified Banking

Very simple and straightforward banking. Staff efficient and reliable. Website clear and user friendly Reviewed on: 10th March 2023

Convenient and approachable

Went into branch to open account, it was easy to do and before I left staff made sure that my online account was working. Quick and pleasant service Reviewed on: 10th March 2023

Great customer service!

Metro bank is now My go to bank anytime. They never disappoint any time any day. I got a job and needed a proof of address so badly, I was new to Metro bank and was so happy with the prompt response I got when I visited the bank branch. Reviewed on: 10th March 2023

Best bank ever

I have been with two previous banks before metro bank, all other banks unfortunately led me to leave through un authorised overdrafts and poorly customer service. Not only is metro a very reliable bank that is open every day of the week. At any time you decide to go to the bank for whatever reason, cashin in cashing out if you had lost your card (gets printed on the day) unlike other banks where you would have to wait 1-2 weeks for it in the post! I definitely recommend Reviewed on: 10th March 2023

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