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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Very convenient bank

I can visit them in store everyday even sunday. So it is very convenient for me Reviewed on: 10th March 2023

Awesome Service

Metro Bank provides very amazing services to the customer and also it's open whole week, so customer can go any day in week for their issues, deposit, etcetera. Also, they provide very amazing customer assistance services as well to their customers through which customers feel that they are very valuable for them. Reviewed on: 10th March 2023

The Best Bank I Know

Metro bank is the best bank I know of, the customer service is great and the service is prompt too. When I decided to open an account with Metro bank it was fast and easy, no stress no long waits and no unnecessary demands and delays. I will recommend Metro Bank over and over again. Reviewed on: 10th March 2023

Wow

Wow that's makes better lifestyle Reviewed on: 10th March 2023

Friendliest bank

Always friendly, excellent customer service and speedy response to queries. Reviewed on: 10th March 2023

Petronela

Good bank acount metro bank is very very good Reviewed on: 10th March 2023

Awesome

The customer service is very lovely, friendly staff can't complain. Reviewed on: 10th March 2023

Best personal bank

Always available to help giving face to face services. Reviewed on: 10th March 2023

Fast

The are very fast in hardly problem Reviewed on: 10th March 2023

Top Service

Whether on the phone, in bank or online, very impressed with the product offering and superb customer service. Reviewed on: 10th March 2023

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