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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Metro go the extra mile

All my expectancies are handled without issue Reviewed on: 10th March 2023

Greatest bank

The metro team are very helpful. Reviewed on: 10th March 2023

Very good bank

Been with merry o bank for a while now and has helped me a lot Reviewed on: 10th March 2023

Amazing

Convenient and very fast access to money. Reviewed on: 10th March 2023

Accessible, efficient and friendly.

The service is second to none. I’m privileged to also have a Personal Banker, which has always proved to be incredibly helpful. I can’t recommend Metro Bank too highly. Reviewed on: 10th March 2023

Best customer services

Metro has amazing customer service their timings are brilliant and their services are very competitive in the market. Reviewed on: 10th March 2023

Super and quick service

I had issues with my app and it got resolved quickly and promptly, furthermore very early in the day 09:00 Reviewed on: 10th March 2023

Perfect, no nonsense.

A bank that does everything you need it to do without having to jump through hoops! Reviewed on: 10th March 2023

Metro

Very good bank to deal with with friendly staff Reviewed on: 10th March 2023

the best bank I recommend with all confidence

the best bank I recommend with all confidence easy application help in the shortest time Reviewed on: 10th March 2023

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