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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Amazing

4
Convenient and very fast access to money. Reviewed on: 10th March 2023

Accessible, efficient and friendly.

5
The service is second to none. I’m privileged to also have a Personal Banker, which has always proved to be incredibly helpful. I can’t recommend Metro Bank too highly. Reviewed on: 10th March 2023

Best customer services

5
Metro has amazing customer service their timings are brilliant and their services are very competitive in the market. Reviewed on: 10th March 2023

Super and quick service

5
I had issues with my app and it got resolved quickly and promptly, furthermore very early in the day 09:00 Reviewed on: 10th March 2023

Perfect, no nonsense.

5
A bank that does everything you need it to do without having to jump through hoops! Reviewed on: 10th March 2023

Metro

5
Very good bank to deal with with friendly staff Reviewed on: 10th March 2023

the best bank I recommend with all confidence

5
the best bank I recommend with all confidence easy application help in the shortest time Reviewed on: 10th March 2023

Very convenient bank

4
I can visit them in store everyday even sunday. So it is very convenient for me Reviewed on: 10th March 2023

Awesome Service

5
Metro Bank provides very amazing services to the customer and also it's open whole week, so customer can go any day in week for their issues, deposit, etcetera. Also, they provide very amazing customer assistance services as well to their customers through which customers feel that they are very valuable for them. Reviewed on: 10th March 2023

The Best Bank I Know

5
Metro bank is the best bank I know of, the customer service is great and the service is prompt too. When I decided to open an account with Metro bank it was fast and easy, no stress no long waits and no unnecessary demands and delays. I will recommend Metro Bank over and over again. Reviewed on: 10th March 2023

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