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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great, modern bank

We have recently joined metro and I am overwhelmed by their fantastic service. All staff are very courteous and always try to sort out any queries we have. We are very happy to be with Metro. Reviewed on: 10th March 2023

The best service

Everything is quick and easy to use Reviewed on: 10th March 2023

Bank you can rely

Very friendly staff. Make sure they know your needs and how the problem can be fixed. Reviewed on: 10th March 2023

All day available

Customer service is best. Depositing money and withdrawal is quick and easy. And staff explanation to any questions is straight and understandable. Reviewed on: 10th March 2023

Amazing service from Metro

I really appreciate the service from Metro Bank. They are available even on Sunday which is very convenient for me to access since I am working at very challenging hours in NHS. Give a thumb up to metro bank. Reviewed on: 10th March 2023

Great service and reliable

Great service in store and via call centres. Good features on the digital channels.. Reviewed on: 10th March 2023

Best Bank in the UK

Metro bank is truly the best bank in the UK. I love their customer service it is excellent. The inside of the bank is so clean and tidy and I also love the metro banking app which makes everything super easy for me to manage all my money and transactions. I love it. Reviewed on: 10th March 2023

Metro go the extra mile

All my expectancies are handled without issue Reviewed on: 10th March 2023

Greatest bank

The metro team are very helpful. Reviewed on: 10th March 2023

Very good bank

Been with merry o bank for a while now and has helped me a lot Reviewed on: 10th March 2023

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