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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

A people bank

I love the personal touch you get at Metro bank. Staff are always welcoming and friendly. Reviewed on: 10th March 2023

First and Only Bank

Resolves issues fast and smooth! Reviewed on: 10th March 2023

Happy first time customer

Only recently joined metro bank and so far extremely happy, nothing is an issue when ringing up for help ect Reviewed on: 10th March 2023

Great , friendly bank with good bonuses

I switched to here as my old bank had closed down and the service I have received so far has been fantastic! They have a referral scheme too so I have been referring all my friends and family. Reviewed on: 10th March 2023

Amazing home banking experience

Amazing home banking experience! Reviewed on: 10th March 2023

Metro Bank Review

Metro Bank and it's team's are very helpful and quick to respond. They are what every bank should be and I feel safe and confident banking with them! Reviewed on: 10th March 2023

A good BANK

it is a good bank always open for the needs of customers, it has qualified staff Reviewed on: 10th March 2023

Easy saving great bank

Any issues I’ve had , customer service have always been there to help me out straight away with no hesitation and get the problem resolved in the matter of minutes. I would deffo recommend this bank to friends and family. Reviewed on: 10th March 2023

Easy banking

Never had a problem with using this bank. Very helpful, and quick and easy. Reviewed on: 10th March 2023

Personal Services

One can walk in to this bank any time and deal face to face with sympathetic human beings. They also offer vault security services which none of the others now do. Reviewed on: 10th March 2023

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