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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great , friendly bank with good bonuses

I switched to here as my old bank had closed down and the service I have received so far has been fantastic! They have a referral scheme too so I have been referring all my friends and family. Reviewed on: 10th March 2023

Amazing home banking experience

Amazing home banking experience! Reviewed on: 10th March 2023

Metro Bank Review

Metro Bank and it's team's are very helpful and quick to respond. They are what every bank should be and I feel safe and confident banking with them! Reviewed on: 10th March 2023

A good BANK

it is a good bank always open for the needs of customers, it has qualified staff Reviewed on: 10th March 2023

Easy saving great bank

Any issues I’ve had , customer service have always been there to help me out straight away with no hesitation and get the problem resolved in the matter of minutes. I would deffo recommend this bank to friends and family. Reviewed on: 10th March 2023

Easy banking

Never had a problem with using this bank. Very helpful, and quick and easy. Reviewed on: 10th March 2023

Personal Services

One can walk in to this bank any time and deal face to face with sympathetic human beings. They also offer vault security services which none of the others now do. Reviewed on: 10th March 2023

It is the best thing ever

Please let me win the prize I love metro bak and it’s services Reviewed on: 10th March 2023

Love it

Best current account I have without a doubt. Will bank with monzo forever Reviewed on: 10th March 2023

Best bank I've been with so far

I've joined a few banks in the past, both high-street and also the newer online only banks but have either moved or closed accounts with most due to poor or limited service. Metro is the only one so far that has an online app which is easy to use and understand, excellent telephone support process as well as super friendly and efficient customer service in the couple of branches I've visited so far. Instructions for opening my account were straightforward and the process was very quick. Reviewed on: 10th March 2023

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