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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent bank for daily use!!!

Metro bank is the only bank for you!!! Reviewed on: 10th March 2023

Best bank ever

Metro bank is everything a bank should be. They are professional, kind, and local. Everyone there is so welcoming and they really make you feel like an important person. After setting up an account the branch manager hand wrote a thank you note that I received in the mail that same week. You just don’t get that kind of personal touch when banking with large national banks. I appreciate all the staff and look forward to many years banking with Metro ! Reviewed on: 10th March 2023

Best Personal Bank Service

There when you want them, cheerful smiling faces like they are happy to see you, helpful when you have questions Reviewed on: 10th March 2023

Amazing Bank

Good customer service Amazing Bank Good service Reviewed on: 10th March 2023

Best high street bank

The best current account in the UK right now Reviewed on: 10th March 2023

Banking made easy

I've always experienced great customer service and effortless banking with Metro Bank. Well done, nominations well deserved... Reviewed on: 10th March 2023

Very happt with this bank

I have had a very good experience with this bank so far, it fast and easy to manage my money. I like the app as well Reviewed on: 10th March 2023

Brilliant Bank!

Metro Bank go the extra mile! They are open all day and weekends, the staff are always friendly and helpful! When I went in to inform them of my husbands death they bought me a bouquet of flowers!! You wouldn’t get that from other banks! They score 10 out of 10 with me! Reviewed on: 10th March 2023

Outstanding bank

Always helpful and always polite that's why I bank with them always resolve any issues I have Reviewed on: 10th March 2023

Mr

Best personal bank account any time Best service. Reviewed on: 10th March 2023

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