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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great experience

4
Very good service on the phone, nice website too. Originally I signed up for their current account because they offered free withdrawals abroad, however they stopped this some time ago.... Reviewed on: 10th March 2023
Shmuli Dunner's avatar
Shmuli Dunner

Great bank

5
lovely staff , easy to use, no faults Reviewed on: 10th March 2023
livychick135@gmail.com's avatar
[email protected]

Accessible real live banking!

5
With so many high street banks closing down, it’s great to be able to access Metrobank still. The customer service assistants are always polite, knowledgeable and helpful. Equally, they’ve helped me with telephone banking & the app is easy to use too. All round 5* service. Reviewed on: 10th March 2023
Suzie's avatar
Suzie

Quick and easy to transact business

5
It’s very quick and easy to bank with metro bank Reviewed on: 10th March 2023
Prince's avatar
Prince

Happy

5
I was so happy with the service I received when I joined metro and they are always helpful when I go in there Reviewed on: 10th March 2023
titchrie1990@gmail.com's avatar
[email protected]

Great bank, easy to use

5
Great bank, happy staff, fast service. Reviewed on: 10th March 2023
Nathan Armstrong's avatar
Nathan Armstrong

Great bank

5
Very accommodating for all my needs Reviewed on: 10th March 2023
matildadwood@gmail.com's avatar
[email protected]

Ease of use

5
Fantastic online services Customer service top class Reviewed on: 10th March 2023
Ben Harvey's avatar
Ben Harvey

AMAZEING Bank & Service

5
Metro Bank is great and unique with its customers service and challenging the banking industry to be the best Reviewed on: 10th March 2023
Jas's avatar
Jas

Good Enough

5
Its very good bank i ever seen in uk specially in St albans. There behave is Very good & friendly. Reviewed on: 10th March 2023
MD Alek Hussain's avatar
MD Alek Hussain

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