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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Best customer service

I changed my accounts from Barclays to metro such an easy process everything was done for me so quickly and amazing customer service I wouldn’t bank anywhere else now Reviewed on: 10th March 2023

Ok - though have had a few issues

Had some issues but generally good Reviewed on: 10th March 2023

Best bank

Great customer service and very reliable Reviewed on: 10th March 2023

Super ok

Excellent banking service , warm recomandation Reviewed on: 10th March 2023

Very friendly and not hostile like most banks

Always greeted with a smile, everything's straight forward and app is brilliant too. Never had any issues Reviewed on: 10th March 2023

Great experience

Very good service on the phone, nice website too. Originally I signed up for their current account because they offered free withdrawals abroad, however they stopped this some time ago.... Reviewed on: 10th March 2023

Great bank

lovely staff , easy to use, no faults Reviewed on: 10th March 2023

Accessible real live banking!

With so many high street banks closing down, it’s great to be able to access Metrobank still. The customer service assistants are always polite, knowledgeable and helpful. Equally, they’ve helped me with telephone banking & the app is easy to use too. All round 5* service. Reviewed on: 10th March 2023

Quick and easy to transact business

It’s very quick and easy to bank with metro bank Reviewed on: 10th March 2023

Happy

I was so happy with the service I received when I joined metro and they are always helpful when I go in there Reviewed on: 10th March 2023

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