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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best bank

5
Great customer service and very reliable Reviewed on: 10th March 2023
Ani Bhat's avatar
Ani Bhat

Super ok

5
Excellent banking service , warm recomandation Reviewed on: 10th March 2023
Lord T C Belu's avatar
Lord T C Belu

Very friendly and not hostile like most banks

5
Always greeted with a smile, everything's straight forward and app is brilliant too. Never had any issues Reviewed on: 10th March 2023
nathan hubbard's avatar
nathan hubbard

Great experience

4
Very good service on the phone, nice website too. Originally I signed up for their current account because they offered free withdrawals abroad, however they stopped this some time ago.... Reviewed on: 10th March 2023
Shmuli Dunner's avatar
Shmuli Dunner

Great bank

5
lovely staff , easy to use, no faults Reviewed on: 10th March 2023
livychick135@gmail.com's avatar
[email protected]

Accessible real live banking!

5
With so many high street banks closing down, it’s great to be able to access Metrobank still. The customer service assistants are always polite, knowledgeable and helpful. Equally, they’ve helped me with telephone banking & the app is easy to use too. All round 5* service. Reviewed on: 10th March 2023
Suzie's avatar
Suzie

Quick and easy to transact business

5
It’s very quick and easy to bank with metro bank Reviewed on: 10th March 2023
Prince's avatar
Prince

Happy

5
I was so happy with the service I received when I joined metro and they are always helpful when I go in there Reviewed on: 10th March 2023
titchrie1990@gmail.com's avatar
[email protected]

Great bank, easy to use

5
Great bank, happy staff, fast service. Reviewed on: 10th March 2023
Nathan Armstrong's avatar
Nathan Armstrong

Great bank

5
Very accommodating for all my needs Reviewed on: 10th March 2023
matildadwood@gmail.com's avatar
[email protected]

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