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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Ease of use

Fantastic online services Customer service top class Reviewed on: 10th March 2023

AMAZEING Bank & Service

Metro Bank is great and unique with its customers service and challenging the banking industry to be the best Reviewed on: 10th March 2023

Good Enough

Its very good bank i ever seen in uk specially in St albans. There behave is Very good & friendly. Reviewed on: 10th March 2023

The best internet baking

Fast internet baking and it is fine you can receive bankstatement at your home or electronically Reviewed on: 10th March 2023

excellent service

nothing but good experience, always helpfull and ready to help Reviewed on: 10th March 2023

Never had an issue with metro bank always super helpful

never had a problem with this bank always been super helpful when i needed them Reviewed on: 10th March 2023

Refreshing Banking

Easy to open account walked away with card and online banking immediately no other bank can match the service 1st class Reviewed on: 10th March 2023

Great bank

Would recommend them to anyone. Definitely worth switching your account to them Reviewed on: 10th March 2023

Always open when needed

It is nice to have a bank with staff that not only work in it but are also helpful. Their opening hours making banking with them easy. Also getting a new debit card straight away in branch is a bonus. Reviewed on: 10th March 2023

imost convenient Bank

Most convenient opening time ,onsite card printing safe deposite facility and provision of toilet facility for customers Reviewed on: 10th March 2023

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