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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great bank.

Great customer service and quick support! The only disappointment I had with Metro is that I wasn't allowed to open a business account along my current one, so I turned to different bank for that. I would recommend Metro bank! Reviewed on: 10th March 2023

Hassle free

Best bank by far. Brilliant opening hours and best if all I can bring my dog Reviewed on: 10th March 2023

Nothing bad to say about this bank

The best bank on the market. Staff are very helpful either face to face or on the phone Reviewed on: 10th March 2023

Ease of use and kindness

It was very convenient to use and issue credit cards and accounts. The counselors, as I heard, were very kind. If I have to make an account again, I will make it at Metro Bank. Reviewed on: 10th March 2023

Amazing

Never had any issues with metro bank! An amazing bank at all costs Reviewed on: 10th March 2023

Metro Bank

Only recently joined Metro Bank as my everyday account and have had no issues. Money transfers are fast, customer service is great, never experienced any issues. Reviewed on: 10th March 2023

The most easiest and helpful bank ever

I have been using metro since I was 14 and I have learnt so much from them. Even when someone did fraud with my account they were there for me instantly! Reviewed on: 10th March 2023

Very good bank

Fantastic Very fantastic back room commended for any of my friends Reviewed on: 10th March 2023

Excellent customer service

Staff at the Crawley branch are extremely helpful and friendly and always willing to help. Reviewed on: 10th March 2023

Fast & reliable

Good service, best customer care service. Reviewed on: 10th March 2023

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