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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Amazing bank with great services

Metro bank has always helped, staff are lovely and the stores are in perfect locations. It is perfect for the needs I have. I always have someone there to listen if I need help. Reviewed on: 10th March 2023

Always open far longer than other longer established banks. With counter service which is exemplary r

Always a helpful colleague at hand. Clean premises and professional services...face to face. Reviewed on: 10th March 2023

Fantastic bank with actual people

Love the fact that I can walk in to an open branch and speak to a real person face to face. They even welcome my dog! Any query I’ve ever had has been sorted quickly and efficiently. I cannot praise them enough! Reviewed on: 10th March 2023

The best customer service in the industry

I switched to metro bank a few years ago and had never experienced such stellar customer service. The 24/7 customer care and long in store opening hours are great for my flexible schedule too. Would absolutely recommend to a friend, especially if you’re prone to losing your bank card like me! Reviewed on: 10th March 2023

Amazing

Amazing staff,and I can use abroad safety my card,I just enjoy Reviewed on: 10th March 2023

I get help from metrobank when I need them

It’s local to me and there are a lot of metrobank to go to Reviewed on: 10th March 2023

One of the bedt banks ive ever banked with

Had a really good experience with this bank the staff are very nice and welcoming never had any problem banking with metro would highly regards to friends and family Reviewed on: 10th March 2023

Great bank

Easy to open the account, great service Reviewed on: 10th March 2023

Best bank in the UK, excellent customer services .

I was amazing at the customer service on my visit, it’s an experience I will always cherish. Reviewed on: 10th March 2023

Metro bank saved our funds

When our original Treasurer’s account was closed, Metro bank was there to pick up the pieces (and our funds) Reviewed on: 10th March 2023

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