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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Magnificent service

5
Tremendous quality of current accounts the redefine banking Reviewed on: 10th March 2023

Very helpful

4
They provide a great access to your own account so you can more easily track spending and current balance easily Reviewed on: 10th March 2023

Best Banking Experience

5
I use Metrobank daily and unlike other banks, their APP is impecable, easy to navigate. Other banks are constantly crashing their apps with “under construction” notifications, useless vignettes and cookies. Metrobank also has the best branch locations in London. Very happy customer here. I’ll keep using Metro. Reviewed on: 10th March 2023

The Best Bank In The World

5
The Bank Is So Friendly And Helpful In Many Ways, Which No Other Bank Has Never Done, And I Have Been With A Few In My Life Time. Reviewed on: 10th March 2023

Best bank to be with

5
The people who work there are wonderful and very kind and give tips to young bankers to help us with money and not to fall in traps and to also help build credit score from a young age, like myself - they've been nothing short of courteous and kind and have been very helpful. Opening and closing times are great as you're able to get what needs to be done before or after university or work or anything like that Reviewed on: 10th March 2023

Excellent

5
Very friendly overall banking . Opening hours and closing hours than any other high street bank. Reviewed on: 10th March 2023

Convenience

5
Staff are really helpful I forgot my PIN Printed me a new card and sorted sorted out my PIN I was in and out within 15mins brilliant service Reviewed on: 10th March 2023

amazing, easy n simple!

5
Been with multiple bank providers metro bank is 100% the best bank out there. Reviewed on: 10th March 2023

Current account

4
Very helpful and great service and long opening times Reviewed on: 10th March 2023

Always recommending

5
It’s a brilliant bank and I’m forever recommending them to everyone I know Reviewed on: 10th March 2023

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