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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Best team

Best team and corporate Reviewed on: 10th March 2023

Switch easy

I recently switched banks to Metro bank from HSBC, which was made so easily by answering simple questions in branch and completed within the hour by friendly and experienced staff and received my card on the day, chequebook within the week and operation within 10 days. Easy and accurate which included all Direct Debits. Very satisfied. Reviewed on: 10th March 2023

Straightforward

Painless experience with my bank at metro. They are always able to assist me with issues, hassle free. Reviewed on: 10th March 2023

Great

I’ve been with metro bank for a while now they are great with dealing with any problems, never have to wait too long to speak to someone and they always get straight to the problem when I ring them up. In all the metro bank is a great bank to bank with and I would recommend other people to use it Reviewed on: 10th March 2023

5* Banking

I have used Metro Bank since I was old enough to have an account. They always have helped explain to me how banking works & what the best accounts were for me. Soon I’m loving to open an interested savers account. Reviewed on: 10th March 2023

Ease of use

Very easy to use and informative app, the service overall is very good Reviewed on: 10th March 2023

Simply The Best

More traditional high street banks are no longer on the high street! Metro Bank delivers it all... on the high street and all electronic methods. Always really friendly and professional service. Reviewed on: 10th March 2023

Bank

Customer service very polite Reviewed on: 10th March 2023

Top

The Best . Reviewed on: 10th March 2023

unbeatable service

Metro banks hiring selection is very diverse! I love that about going in store. The level of service I have received every time has been impeccable. The last time I needed assistance was less than a week ago as I forgot my online password! The agent on the phone was so lovely and warm! Richard from the Croydon branch has been there the last few times I’ve been in and he’s amazing every time Reviewed on: 10th March 2023

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