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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great

I’ve been with metro bank for a while now they are great with dealing with any problems, never have to wait too long to speak to someone and they always get straight to the problem when I ring them up. In all the metro bank is a great bank to bank with and I would recommend other people to use it Reviewed on: 10th March 2023

5* Banking

I have used Metro Bank since I was old enough to have an account. They always have helped explain to me how banking works & what the best accounts were for me. Soon I’m loving to open an interested savers account. Reviewed on: 10th March 2023

Ease of use

Very easy to use and informative app, the service overall is very good Reviewed on: 10th March 2023

Simply The Best

More traditional high street banks are no longer on the high street! Metro Bank delivers it all... on the high street and all electronic methods. Always really friendly and professional service. Reviewed on: 10th March 2023

Bank

Customer service very polite Reviewed on: 10th March 2023

Top

The Best . Reviewed on: 10th March 2023

unbeatable service

Metro banks hiring selection is very diverse! I love that about going in store. The level of service I have received every time has been impeccable. The last time I needed assistance was less than a week ago as I forgot my online password! The agent on the phone was so lovely and warm! Richard from the Croydon branch has been there the last few times I’ve been in and he’s amazing every time Reviewed on: 10th March 2023

Customer satisfaction

Open 7 days a week , we are happy with metro bank, but it’s will be more easier if they send my bank statement by email or mobile application, it’s only way that face to face it’s not nice. Reviewed on: 10th March 2023

7 days a week

Been an excellent bank for me in the past 1.5 years. Reviewed on: 10th March 2023

Great service

Metro bank is always there to answer my doubts. Reviewed on: 10th March 2023

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