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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Customer satisfaction

3
Open 7 days a week , we are happy with metro bank, but it’s will be more easier if they send my bank statement by email or mobile application, it’s only way that face to face it’s not nice. Reviewed on: 10th March 2023
Farzana chowdhury NIMMI's avatar
Farzana chowdhury NIMMI

7 days a week

5
Been an excellent bank for me in the past 1.5 years. Reviewed on: 10th March 2023
nouman pervaiz's avatar
nouman pervaiz

Great service

5
Metro bank is always there to answer my doubts. Reviewed on: 10th March 2023
Bianca Padurariu's avatar
Bianca Padurariu

Very helpful

5
The best bank ever, super helpful and amazing. Ive never had an issue and theyre always at hand yo help. Their working hours are much more suitable than other banks and you get your card printed for you on the same day. Just wish they had more branches Reviewed on: 10th March 2023
Fiona Vitija's avatar
Fiona Vitija

Great service

5
Never been disappointed at Metro. They just get it done and no hassle. Reviewed on: 10th March 2023
Todd Bridge's avatar
Todd Bridge

Never had any issue with the bank

5
Never had any issue with the bank. Best bank overall Reviewed on: 10th March 2023
Rimante Kievinaite's avatar
Rimante Kievinaite

Fast and good

5
Never disappointed from metro bank and their services are amazing Reviewed on: 10th March 2023
qasim 123's avatar
qasim 123

Sunday banking

5
Great to be able to bank at a later time and on a Sunday Reviewed on: 10th March 2023
James Taylor's avatar
James Taylor

Metro bank

5
Metro bank has the best customer service always there to help and the even call u back for any issues which is a plus from me Reviewed on: 10th March 2023
Anwar 's avatar
Anwar

Easy Peasy

5
The Metro account/app is by far the best I've had. It's so simple to use and when I have needed to contact them it's not been a long wait like with most other banks. Reviewed on: 10th March 2023
Natalie Lucy's avatar
Natalie Lucy

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