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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

90% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Current Account

So easy to use the account either on my phone or desktop computer Reviewed on: 10th March 2023

Great customer service

I love banking with metro, they don't use automated services always speaking to a real person, always helpful and its good to have a bank you can trust. Reviewed on: 10th March 2023

Amazing

I’ve loved every moment of banking with metro allows me convenience and flexibility Reviewed on: 10th March 2023

Thank you

Exceptional people working in the high street bank,very attentive and helpful,wish I could say the same of the head office Reviewed on: 10th March 2023

Jes

i am happy with Metro Bank whenever i go they are always available Reviewed on: 10th March 2023

Best customer service ever

Customer service is the best. Very helpful and very convinient to bank at metro especially with extended business hrs and Sunday opening Reviewed on: 10th March 2023

Friendly

I am young and autistic, so I find most major banks intimidating. Our local metro bank is a big glass building with open meeting spaces and quick assistance. I recently had to swap my main account with another because of a small hiccup when I turned 18, and not only were the staff friendly and helpful, they were able to print and handover my new card before we left. Reviewed on: 10th March 2023

Great bank

Great customer service top service the plus the first time you go to this bank to open a account the you get ur bank card the same day that is amazing service and on top of all this they also have a drive thru service top quality bank. Reviewed on: 10th March 2023

Never had an issue

Customer service is spot on and accounts are easy to manage, Reviewed on: 10th March 2023

Excellent

There is no taxes when i withdraw money abroad. The people in the store are very kind and helpful Reviewed on: 10th March 2023

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