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Metro Bank: Current account reviews

4.86
Based on 10,570 reviews, last reviewed 27th May 2025
90% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025
Lucie C's avatar
Lucie C

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Brilliant bank easy to use on app

5
Great bank, quick and easy transfers, Reviewed on: 10th March 2023

Active

5
Metro Bank should me that they are an active bank, always available to help and clarify my doubts Reviewed on: 10th March 2023

Best bank !

5
Always there to help never ever had any issues just smooth banking Reviewed on: 10th March 2023

Helpful, Friendly, Useful, Easily accessible, Easy navigation

5
The experience i have had with metro is a positive overall due to being with the bank since i was 16 meaning been with the bank for five years nearly without any problem with interactions. Very helpful in terms of the fact i had been fraud-ed and was dealt with straight away Kind and friendly service that caters for their customers Reviewed on: 10th March 2023

Great experience

5
Only bank I’ve not experienced any issue with. Great customer service upon opening an account with them and every time after that. Very smooth and easy process. Reviewed on: 10th March 2023

Very good service

5
Been with metro bank for a few years can’t fault the service simple and efficient both online and customer services Reviewed on: 10th March 2023

Excellent service

5
Excellent service on time Proper handling customers Enjoy full services and staffs are very friendly manner Reviewed on: 10th March 2023

Highly good customer service and very good dealing with fread

5
Amazing experience with my bank they deal with your concern quickly Reviewed on: 10th March 2023

Always available

5
Working in 7 days a week there is always someone to attend to customers Reviewed on: 10th March 2023

Current Account

5
The service is really quick and efficient and the staff are all polite and helpful. Reviewed on: 10th March 2023

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