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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Thank you

Exceptional people working in the high street bank,very attentive and helpful,wish I could say the same of the head office Reviewed on: 10th March 2023

Jes

i am happy with Metro Bank whenever i go they are always available Reviewed on: 10th March 2023

Best customer service ever

Customer service is the best. Very helpful and very convinient to bank at metro especially with extended business hrs and Sunday opening Reviewed on: 10th March 2023

Friendly

I am young and autistic, so I find most major banks intimidating. Our local metro bank is a big glass building with open meeting spaces and quick assistance. I recently had to swap my main account with another because of a small hiccup when I turned 18, and not only were the staff friendly and helpful, they were able to print and handover my new card before we left. Reviewed on: 10th March 2023

Great bank

Great customer service top service the plus the first time you go to this bank to open a account the you get ur bank card the same day that is amazing service and on top of all this they also have a drive thru service top quality bank. Reviewed on: 10th March 2023

Never had an issue

Customer service is spot on and accounts are easy to manage, Reviewed on: 10th March 2023

Excellent

There is no taxes when i withdraw money abroad. The people in the store are very kind and helpful Reviewed on: 10th March 2023

Brilliant bank easy to use on app

Great bank, quick and easy transfers, Reviewed on: 10th March 2023

Active

Metro Bank should me that they are an active bank, always available to help and clarify my doubts Reviewed on: 10th March 2023

Best bank !

Always there to help never ever had any issues just smooth banking Reviewed on: 10th March 2023

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