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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

easy peasy lemon sqeezy

5
i have been part of many banks i my life and they have all offered a service Metro does more than that they offer piece of mind Reviewed on: 10th March 2023

Brilliant Service

5
Have always been pleased with service, i like the fact can pop into a branch on a Sunday until 5pm no other bank offers this -always working so Sunday is only day i have for this kind of thing. Reviewed on: 10th March 2023

Current Account

5
So easy to use the account either on my phone or desktop computer Reviewed on: 10th March 2023

Great customer service

5
I love banking with metro, they don't use automated services always speaking to a real person, always helpful and its good to have a bank you can trust. Reviewed on: 10th March 2023

Amazing

5
I’ve loved every moment of banking with metro allows me convenience and flexibility Reviewed on: 10th March 2023

Thank you

5
Exceptional people working in the high street bank,very attentive and helpful,wish I could say the same of the head office Reviewed on: 10th March 2023

Jes

5
i am happy with Metro Bank whenever i go they are always available Reviewed on: 10th March 2023

Best customer service ever

4
Customer service is the best. Very helpful and very convinient to bank at metro especially with extended business hrs and Sunday opening Reviewed on: 10th March 2023

Friendly

5
I am young and autistic, so I find most major banks intimidating. Our local metro bank is a big glass building with open meeting spaces and quick assistance. I recently had to swap my main account with another because of a small hiccup when I turned 18, and not only were the staff friendly and helpful, they were able to print and handover my new card before we left. Reviewed on: 10th March 2023

Great bank

5
Great customer service top service the plus the first time you go to this bank to open a account the you get ur bank card the same day that is amazing service and on top of all this they also have a drive thru service top quality bank. Reviewed on: 10th March 2023

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