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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Helpful, Friendly, Useful, Easily accessible, Easy navigation

5
The experience i have had with metro is a positive overall due to being with the bank since i was 16 meaning been with the bank for five years nearly without any problem with interactions. Very helpful in terms of the fact i had been fraud-ed and was dealt with straight away Kind and friendly service that caters for their customers Reviewed on: 10th March 2023
Chloe Baugh's avatar
Chloe Baugh

Great experience

5
Only bank I’ve not experienced any issue with. Great customer service upon opening an account with them and every time after that. Very smooth and easy process. Reviewed on: 10th March 2023
amina999@hotmail.co.uk's avatar
[email protected]

Very good service

5
Been with metro bank for a few years can’t fault the service simple and efficient both online and customer services Reviewed on: 10th March 2023
taylordrrn@aol.com's avatar
[email protected]

Excellent service

5
Excellent service on time Proper handling customers Enjoy full services and staffs are very friendly manner Reviewed on: 10th March 2023
thageesan1990@gmail.com's avatar
[email protected]

Highly good customer service and very good dealing with fread

5
Amazing experience with my bank they deal with your concern quickly Reviewed on: 10th March 2023
Tanisha 's avatar
Tanisha

Always available

5
Working in 7 days a week there is always someone to attend to customers Reviewed on: 10th March 2023
Lizzy's avatar
Lizzy

Current Account

5
The service is really quick and efficient and the staff are all polite and helpful. Reviewed on: 10th March 2023
Karen Greene's avatar
Karen Greene

Simple yet efficient

5
I feel when accessing my account it is secure and simple to use. Customer service is great and I get help quickly with no fuss. Just what you need. Reviewed on: 10th March 2023
Naveen Banga 's avatar
Naveen Banga

Customer-centric Bank

5
The Bank primary focus is on offering services in a most convenient way for the customers Reviewed on: 10th March 2023
Abideen Akande's avatar
Abideen Akande

Efficient & Straightforward

5
Easy setup, fast service, great availability from staff Reviewed on: 10th March 2023
Elise 's avatar
Elise

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