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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Amazing customer service

Always responded quick and helpful Reviewed on: 10th March 2023

REVIEW METRO

I find metro Bank very friendly when you call in the branch or speak on phone . Nothing is too much trouble. Reviewed on: 10th March 2023

Best bank ever

The app is very easy to use and their customer service is brilliant Reviewed on: 10th March 2023

10

They are very helpful. and they can easily open bank account for their customers without difficult Reviewed on: 10th March 2023

Easy to find branches nearby

Branches are well staffed. Wait times almost non existent. Staff is efficient. The app works well. Cards can be printed in store. Its convenient and I have not a single complaint in all the time I have been banking with them Reviewed on: 10th March 2023

Quick response

Very friendly service, my app was blocked but the staff managed to help me to reset everything Reviewed on: 10th March 2023

Easy and quick to use

Metro Bank is so easy to use and the staff are very helpful if any issues occur Reviewed on: 10th March 2023

They are always there

Often working long hours with an early start it's great that Metro open evenings and weekends so that I can talk with the staff face to face. No endless hanging on for somebody who may eventually answer you call. My dog likes their biscuits too. Reviewed on: 10th March 2023

Security and stability

I had metro bank account for 5 years now and couldn't be happier ☺️ Reviewed on: 10th March 2023

Online banking

Very happy with the service very easy to find a branch And very happy with online banking and very secure. Reviewed on: 10th March 2023

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