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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Simple yet efficient

I feel when accessing my account it is secure and simple to use. Customer service is great and I get help quickly with no fuss. Just what you need. Reviewed on: 10th March 2023

Customer-centric Bank

The Bank primary focus is on offering services in a most convenient way for the customers Reviewed on: 10th March 2023

Efficient & Straightforward

Easy setup, fast service, great availability from staff Reviewed on: 10th March 2023

Amazing customer service

Always responded quick and helpful Reviewed on: 10th March 2023

REVIEW METRO

I find metro Bank very friendly when you call in the branch or speak on phone . Nothing is too much trouble. Reviewed on: 10th March 2023

Best bank ever

The app is very easy to use and their customer service is brilliant Reviewed on: 10th March 2023

10

They are very helpful. and they can easily open bank account for their customers without difficult Reviewed on: 10th March 2023

Easy to find branches nearby

Branches are well staffed. Wait times almost non existent. Staff is efficient. The app works well. Cards can be printed in store. Its convenient and I have not a single complaint in all the time I have been banking with them Reviewed on: 10th March 2023

Quick response

Very friendly service, my app was blocked but the staff managed to help me to reset everything Reviewed on: 10th March 2023

Easy and quick to use

Metro Bank is so easy to use and the staff are very helpful if any issues occur Reviewed on: 10th March 2023

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