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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

They are always there

Often working long hours with an early start it's great that Metro open evenings and weekends so that I can talk with the staff face to face. No endless hanging on for somebody who may eventually answer you call. My dog likes their biscuits too. Reviewed on: 10th March 2023

Security and stability

I had metro bank account for 5 years now and couldn't be happier ☺️ Reviewed on: 10th March 2023

Online banking

Very happy with the service very easy to find a branch And very happy with online banking and very secure. Reviewed on: 10th March 2023

Best acc

Easy to open and easy to work with Reviewed on: 10th March 2023

Best bank

Never had any issues with metro. Let you know in plenty of time of any maintenance and always late at night so doesn't affect your day. Reviewed on: 10th March 2023

Personal touch

Great staff, always go the extra mile. And not having to deal with machines. Reviewed on: 10th March 2023

Great bank, great staff

Understanding staff that always try and go the extra mile, and do all they can to help. Dog Friendly which is adorable. Overall highly rated bank. Reviewed on: 10th March 2023

Best Bank Around

Friendly staff Open until late & at weekends Magic Money Counter Replacement bank card immediately in store Best bank by miles Reviewed on: 10th March 2023

Very friendly

Very good to sort out issues. Very fiendly wit the costumers Reviewed on: 10th March 2023

Good people

I no longer worry if I have to go into the bank for something as I know I will be treated well by good people when I go to Metrobank. Reviewed on: 10th March 2023

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