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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Fast,professional, quality customer service. Over and beyond

5
Always very professional, quality and level of service second to none, products and facilities amazing. Reviewed on: 10th March 2023
Sarpreet Dhillon 's avatar
Sarpreet Dhillon

Great Customer Service

5
Always helpful, easy to be a customer Reviewed on: 10th March 2023
Elina Oualah's avatar
Elina Oualah

Best bank

5
Best bank by far would recommend to anyone Reviewed on: 10th March 2023
Tiffany Seymour's avatar
Tiffany Seymour

Amazing service

5
Have always banked with Metro. Never any complaints. Reviewed on: 10th March 2023
tamanna.kapour01@gmail.com's avatar
[email protected]

Fantastic service

5
The service i’ve had either Metro after having left HSBC has been second to none. They look after me are always at hand to help and the branches are nothing more than refined and fantastic. Reviewed on: 10th March 2023
Will Brant's avatar
Will Brant

quick customer care

5
it is amazing experience in metro bank for customer service. all day working is wonderful for us not worry on bank timings Reviewed on: 10th March 2023
Praveena's avatar
Praveena

Amazing banking

5
Very good banking very easy to use, the staf are very helpful and nice also Reviewed on: 10th March 2023
reuel3@hotmail.co.uk's avatar
[email protected]

Availability

5
Face to face customer service 7 days a week. Reviewed on: 10th March 2023
Judy Mist's avatar
Judy Mist

Best Bank in term of services and availability all the week

5
it was fantastic i mean i don’t have to worry about working days this bank work all the week this is best thing i have seen in my bank Reviewed on: 10th March 2023
Muhammad Umer Sultan's avatar
Muhammad Umer Sultan

Brilliant bank!

5
I’ve been with Metro Bank for a couple years now and having an account as simple as a current account will give you amazing interest and overall brilliant service online and in any of the branches nationwide. Reviewed on: 10th March 2023
saron.berhane2003@outlook.com's avatar
[email protected]

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