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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Amazing service

5
Have always banked with Metro. Never any complaints. Reviewed on: 10th March 2023

Fantastic service

5
The service i’ve had either Metro after having left HSBC has been second to none. They look after me are always at hand to help and the branches are nothing more than refined and fantastic. Reviewed on: 10th March 2023

quick customer care

5
it is amazing experience in metro bank for customer service. all day working is wonderful for us not worry on bank timings Reviewed on: 10th March 2023

Amazing banking

5
Very good banking very easy to use, the staf are very helpful and nice also Reviewed on: 10th March 2023

Availability

5
Face to face customer service 7 days a week. Reviewed on: 10th March 2023

Best Bank in term of services and availability all the week

5
it was fantastic i mean i don’t have to worry about working days this bank work all the week this is best thing i have seen in my bank Reviewed on: 10th March 2023

Brilliant bank!

5
I’ve been with Metro Bank for a couple years now and having an account as simple as a current account will give you amazing interest and overall brilliant service online and in any of the branches nationwide. Reviewed on: 10th March 2023

Perfect and secure

4
Your money is safe when is Metro Bank Reviewed on: 10th March 2023

The go to bank option in UK

5
If you’re in doubt which bank to choose to open your account, definitely Metro Bank is the go to in the UK. I have my account for a couple of years and I had to highlight the customer service is amazing. The fact that you can go to your branch seven days a week makes any query/issue easy to sort out. One of best benefits I found out having my account with Metro Bank is that when I travel to European countries, I can easily pay with my card without being taxed for currency change and this makes my life easier. Also, one word of appreciation to all the staff working in Metro Bank, all my experiences either by phone or in branch were good and they treat you with respect, patience and always a smile in their face. I would recommend Metro Bank to my friends and family. Reviewed on: 10th March 2023

On the phone they are good and friendly, in branch they are great but the cues sometimes can be long but are very helpful.

5
I been with them for a few years now and only complaint is when go in branch the cues can be long but other than that no problem with them at all. Reviewed on: 10th March 2023

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