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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Very friendly

Very good to sort out issues. Very fiendly wit the costumers Reviewed on: 10th March 2023

Good people

I no longer worry if I have to go into the bank for something as I know I will be treated well by good people when I go to Metrobank. Reviewed on: 10th March 2023

Fast,professional, quality customer service. Over and beyond

Always very professional, quality and level of service second to none, products and facilities amazing. Reviewed on: 10th March 2023

Great Customer Service

Always helpful, easy to be a customer Reviewed on: 10th March 2023

Best bank

Best bank by far would recommend to anyone Reviewed on: 10th March 2023

Amazing service

Have always banked with Metro. Never any complaints. Reviewed on: 10th March 2023

Fantastic service

The service i’ve had either Metro after having left HSBC has been second to none. They look after me are always at hand to help and the branches are nothing more than refined and fantastic. Reviewed on: 10th March 2023

quick customer care

it is amazing experience in metro bank for customer service. all day working is wonderful for us not worry on bank timings Reviewed on: 10th March 2023

Amazing banking

Very good banking very easy to use, the staf are very helpful and nice also Reviewed on: 10th March 2023

Availability

Face to face customer service 7 days a week. Reviewed on: 10th March 2023

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