Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

View other Metro Bank products

4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10579)

Perfect and secure

Your money is safe when is Metro Bank Reviewed on: 10th March 2023

The go to bank option in UK

If you’re in doubt which bank to choose to open your account, definitely Metro Bank is the go to in the UK. I have my account for a couple of years and I had to highlight the customer service is amazing. The fact that you can go to your branch seven days a week makes any query/issue easy to sort out. One of best benefits I found out having my account with Metro Bank is that when I travel to European countries, I can easily pay with my card without being taxed for currency change and this makes my life easier. Also, one word of appreciation to all the staff working in Metro Bank, all my experiences either by phone or in branch were good and they treat you with respect, patience and always a smile in their face. I would recommend Metro Bank to my friends and family. Reviewed on: 10th March 2023

On the phone they are good and friendly, in branch they are great but the cues sometimes can be long but are very helpful.

I been with them for a few years now and only complaint is when go in branch the cues can be long but other than that no problem with them at all. Reviewed on: 10th March 2023

Getting an account was quick and easy

I was amazed by the fact that I could walk into a branch open a bank account and then get the card printed the same day and the benefit of getting on line banking access with a set up with the app on my phone was excellent. Never before in banking have I come across such an extremely efficient system. Reviewed on: 10th March 2023

No issues

No concerns with metro at all all good Reviewed on: 10th March 2023

Very good

Never had a problem with this bank always quick and good customer services Reviewed on: 10th March 2023

Super

I am happy to banking with you and very good service Reviewed on: 10th March 2023

Amazing service

Went into the bank to set up a current account and the service I received was exceptional Reviewed on: 10th March 2023

Very good

Very good and easy to use I like how I can check my balance anywhere at anytime Reviewed on: 10th March 2023

Great service and easy to use

I use the app for my banking and it’s very easy to use. Plus the in branch service is excellent Reviewed on: 10th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Silver Account
from TSB 4.18 from 4 reviews
Basic current account
from Santander 4.32 from 337 reviews
Current Account
from Norwich and Peterborough Building Society 3.77 from 8 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Metro Bank: Current account reviews

100% decrease in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Metro Bank: Current account now

Metro Bank Current account reviews (10579)

Perfect and secure

The go to bank option in UK

On the phone they are good and friendly, in branch they are great but the cues sometimes can be long but are very helpful.

Getting an account was quick and easy

No issues

Very good

Super

Amazing service

Very good

Great service and easy to use

Do you have a different Metro Bank product?

Want to see more from Metro Bank?

Young Saver

Instant access savings

Business banking

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024