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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Very good

Very good and easy to use I like how I can check my balance anywhere at anytime Reviewed on: 10th March 2023

Great service and easy to use

I use the app for my banking and it’s very easy to use. Plus the in branch service is excellent Reviewed on: 10th March 2023

So easy to use

This is the future of banking in the UK Reviewed on: 10th March 2023

Fastest service

I believe there should be another way to be able to open up a bank card for those who are struggling with ID, but overall getting the bank card once you’re successful is very good on the same day you can get your bank card, amazing. Reviewed on: 10th March 2023

Mrs khalil

Metro bank is a good and reliable way of dealing with the daily banking I am very satisfied Reviewed on: 10th March 2023

The best bank

Thanks for being so helpful, professional and accurate information given! Reviewed on: 10th March 2023

Amazing customer service

Nothing is too much trouble always friendly and polite Reviewed on: 10th March 2023

Efficient and Helpfull

Since switching from Natwest to Metro Bank I have found them to be very efficient and also extremely helpful when needed. I have also found ever member of staff encountered to be polite and very professional. I only wish I had switched sooner. Reviewed on: 10th March 2023

Really good

Helpful with customer really good service Reviewed on: 10th March 2023

Best bank

Never had any issues with my account and when my card stopped working or a payment come out that I did not now it was sorted very quickly Reviewed on: 10th March 2023

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