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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

excellent

Excellent never any problems very supportive with everything Reviewed on: 10th March 2023

Very convenient and friendly banking

I love metro bank. If you lose your card you can get a new one in store in less than 10 mins. I often lose my bank card so it’s very convenient for me. The customer service line always answer very quickly and they are very helpful. Reviewed on: 10th March 2023

The best Bank in UK

Many staff members available at branches, who are kind and proffesional, best opening times of all banks in UK, very good access and easy to use online banking, save and protected transactions !!!! Reviewed on: 10th March 2023

Great Bank

Simple, uncomplicated, Always accurate and secure and easy to access and operate through. Top marks!! Reviewed on: 10th March 2023

Fantastic customer support, easy banking, excellent to understand

I’m very happy with this banking service Reviewed on: 10th March 2023

Amazing experiences

My experiences at Metro Bank have been amazing, from the starting point (enquiries for opening an account) to the present day. Customer care is excellent. My bank transactions are always hitch-free. I will recommend them any time, any day. Reviewed on: 10th March 2023

Excellent

Ver easy to use the app and is very secure Reviewed on: 10th March 2023

Amazing Bank

I’ve been with Metro a very long time and has no issue with it. Reviewed on: 10th March 2023

Great assistance, fast problem solving, amazing customer support!

Metro bank is the best at it’s services, personal customer care and provides best satisfaction. Reviewed on: 10th March 2023

Customer Service is the best at Metrobank

Whenever I have been to Metro bank branch, the customer service was beyond expectations , comparing to other banks in this world , Metro seems to be the best one I have been a customer to Reviewed on: 10th March 2023

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