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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Amazing bank!

Amazing bank! Just signed up for this bank and opened a current account. Welcome bag and smiles through the whole process! Reviewed on: 10th March 2023

A great customer service, whenever i have a query, it really resolved by Metro bank staff effectively.

I called to Metro bank for my money hold. And i impressed by its service as Metro bank professional explain me that due to security check we hold that amount and after confirmation from me, amount shown into my account. Moreover, coin machine at Metro bank is really appreciated. I can easily convert coins into paper currency without any charge. Thank you Metro bank. May you flourish more. Reviewed on: 10th March 2023

Good bank

I used to bank elsewhere and nothing but trouble and since I moved over to Metro thay are all was happy to help there are no lines. Reviewed on: 10th March 2023

excellent

Excellent never any problems very supportive with everything Reviewed on: 10th March 2023

Very convenient and friendly banking

I love metro bank. If you lose your card you can get a new one in store in less than 10 mins. I often lose my bank card so it’s very convenient for me. The customer service line always answer very quickly and they are very helpful. Reviewed on: 10th March 2023

The best Bank in UK

Many staff members available at branches, who are kind and proffesional, best opening times of all banks in UK, very good access and easy to use online banking, save and protected transactions !!!! Reviewed on: 10th March 2023

Great Bank

Simple, uncomplicated, Always accurate and secure and easy to access and operate through. Top marks!! Reviewed on: 10th March 2023

Fantastic customer support, easy banking, excellent to understand

I’m very happy with this banking service Reviewed on: 10th March 2023

Amazing experiences

My experiences at Metro Bank have been amazing, from the starting point (enquiries for opening an account) to the present day. Customer care is excellent. My bank transactions are always hitch-free. I will recommend them any time, any day. Reviewed on: 10th March 2023

Excellent

Ver easy to use the app and is very secure Reviewed on: 10th March 2023

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